“What is the manufacture's warranty on this item? I bought less than a month ago at Best Buy and already some of the keys on the keyboard are not working.”

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• 1 year I believe.

  Answered by Laptop 3 years ago

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• We are sorry to hear about your challenges. This model will come with a one-year manufacturer's warranty for the hardware and 90-day phone tech support for the software. This does not cover accidental damage or damage as a result of a power outage/surge. For further details, this link covers the Warranty and Support guidelines: http://h10032.www1.hp.com/ctg/Manual/c00747726.pdf Or you can reach out to HP Support by visiting https://support.hp.com

  Answered by HP Team 3 years ago

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