“How long should it take for it to connect to my network. I followed instructions to pick my network, I entered my password, and now it's been "verifying and connecting" for several hours now. Is this normal?”

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• Turn your computer off and the Cable Router for a few minutes, then turn the router on first and wait till all the lights on the front are lit up. Then power up the laptop and any other devices one at a time. This should work.

  Answered by Mark 5 years ago

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• No this is not normal. You should contact HP tech support at https://support.hp.com or you can call them at 1-800-HPINVENT

  Answered by HP Team 5 years ago

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