Questions & Answers
- Model:
- 15-fc0025dx/9Q1E9UA#ABA
- |
- SKU:
- 10677674
$442.00$442.00
Page Showing 161-180 of 218 questions
Q: QuestionIs Zoom available to download from the Microsoft store?
Asked by JDY.
- A:Answer Thank you for your question about this HP laptop! Zoom is not available from the Microsoft Store. You would need to take this laptop out of S Mode to download and install it.
Answered by HP Team

Q: QuestionDoes this Laptop have a sim card slot or is it LTE compatible.
Asked by Jay.
- A:Answer Hi Jay, thanks for your question about the HP 15.6" Touch-Screen Laptop (product number 9Q1E9UA). This model is not LTE capable and does not have a SIM card slot. If you need help finding a model with these features, please reach out to a Blue Shirt in the computer department.
Answered by HP Team

Q: Questiondoes windows include office 365 on this computer?
Asked by Anonymous.
- A:Answer Hello and thank you for asking. The HP 15-fc0025dx laptop computer comes with a 30-day trial version of Microsoft Office 365. To turn that trial version into a full version, you will need to separately purchase a product key for either a subscription to Microsoft 365 Personal or Microsoft 365 Family, or for a version of Microsoft Office 2024.
Answered by HP Team

Q: QuestionCan you use this for trading view and day trading
Asked by Tt.
- A:Answer Thank you for the question. Yes, you can use this laptop for the tasks indicated.
Answered by HP Team

Q: Questionwhat kind of warranty is there?
Asked by jerry.
- A:Answer Hi Jerry! The HP warranty is included for one year, in the unlikely event of a defect. Register the laptop while setting it up to ensure you're covered by the HP warranty.
Answered by HP Team

Q: QuestionDoes it have a lit keyboard
Asked by Scott.
- A:Answer Thank you for your question. No, the 9Q1E9UA#ABA laptop does not have a backlight keyboard.
Answered by HP Team

Q: QuestionCan this computer be upgraded to 16mg
Asked by Anonymous.
- A:Answer Thank you for your question about this HP laptop! The memory on this is not accessible or upgradable. HP has a variety of computer models sold through Best Buy stores that has 16GB of memory that are factory-installed.
Answered by HP Team

Q: QuestionIs this computer recommended for college students?
Asked by Toya.
- A:Answer Toya, thank you for your question about this HP laptop! This is good for students that will use it to write papers and do presentations, which includes humanities and finance majors. For STEM and creative majors, you would need to check with your advisor to see what software you would need to run and what the recommended requirements are for those.
Answered by HP Team

Q: QuestionCan I download forms and connect to a printer ?
Asked by Sally.
- A:Answer Thank you for the question. Hi Sally! The HP 9Q1E9UA has Windows 11 in S Mode (a secure version of Windows 11 Home). You can download forms if the origin site is supported by the Microsoft Store. If not, you can convert the operating system out of S Mode (free, easy, non-reversible). Yes, you can connect a printer, in S Mode or out of S Mode.
Answered by HP Team

Q: Questionwhat charger does the laptop uses?
Asked by Esperanza.
- A:Answer The factory one is a 45w, but you can also charge with a usbc on the speed port just have to make sure it’s a quality one, my phone charger cables didn’t seem to be enough power.
Answered by ChrisTopher710
Q: QuestionWill Google Classroom work on this?
Asked by Shaina.
- A:Answer Thank you for your question. Yes, Google Classroom will work on this laptop (model 9Q1E9UA#ABA).
Answered by HP Team

Q: Questiondoes this model have a back lit keyboard
Asked by fred.
- A:Answer Thank you for your question. No, the 9Q1E9UA#ABA laptop does not come with a backlit keyboard.
Answered by HP Team

Q: QuestionWe have lost the power adapter. An answer to another question said this computer uses a "45 W Smart AC power adapter". When I google this, I do not know which one to choose. One on the HP site is a USBC charger, which won't work. The "blue tip" one?
Asked by LCRL.
- A:Answer Thank you for your question about this HP touchscreen laptop and its charger. Best Buy has some universal chargers that are sold in the store. Additionally, you can check with Geek Squad about ordering an HP OEM charger for your laptop.
Answered by HP Team

Q: QuestionDoes this lap top have a printer hook up
Asked by Curious.
- A:Answer I print using wifi on this laptop.
Answered by MWMLLC
Q: QuestionIs there a way to add a second M.2 ssd, if not if i upgrade the existing one will i have to reinstall windows?
Asked by Jordan.
- A:Answer Hello and thank you for asking. The HP 15-fc0025dx does not have an empty M.2 slot available that would permit adding an additional SSD. As the SSD is not user accesable, a trained technnician would be required to perform the upgrade and would have to transfer the entire contents of the current SSD to the new, larger one.
Answered by HP Team

Q: QuestionIs the SSD drive an M.2 2280 that is installed
Asked by MARE.
- A:Answer Hello and thnak you for asking. The HP 15-fc0025dx laptop has a 512 GB PCIe® NVMe™ M.2 SSD installed.
Answered by HP Team

Q: QuestionHow do I get back on with lost pass word
Asked by Anonymous.
- A:Answer I am sorry to hear about your issue with your password. You can use the "Forgot Password?" on the login screen or contact HP or Microsoft Support depending which component is asking for the password.
Answered by HP Team

Q: QuestionWhat to do if laptop was stolen. I never even opened the box yet and somebody stole it while i was incarcerated.
Asked by Stolen.
- A:Answer I am sorry to hear what happened. Your best option of recovery is to file a police report and have the receipt ready.
Answered by HP Team

Q: QuestionCan you use HP M1319f printer with this laptop?
Asked by HmgS.
- A:Answer HP might be correct. On the other hand, they might not have considered using Compatibility Mode.
Answered by luislast
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