Questions & Answers

Name: HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 8GB Memory - 512GB SSD - Natural Silver
Brand: HP
SKU: 12369523
Price: 399 USD
Availability: InStock
Rating: 4.6 (1367 reviews)

HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 8GB Memory - 512GB SSD - Natural Silver

Model:: 15-fc0025dx/9Q1E9UA#ABA; |
SKU:: 12369523

User rating, 4.6 out of 5 stars with 1367 reviews.

$399.00

Save $35

Comp. Value: $434.00

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QuestionDoes this Laptop have a sim card slot or is it LTE compatible.
Asked 1 year ago by Jay.
- Answer Hi Jay, thanks for your question about the HP 15.6" Touch-Screen Laptop (product number 9Q1E9UA). This model is not LTE capable and does not have a SIM card slot. If you need help finding a model with these features, please reach out to a Blue Shirt in the computer department.
  Answered 1 year ago by HP Team
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Questiondoes windows include office 365 on this computer?
Asked 1 year ago by Anonymous.
- Answer Hello and thank you for asking. The HP 15-fc0025dx laptop computer comes with a 30-day trial version of Microsoft Office 365. To turn that trial version into a full version, you will need to separately purchase a product key for either a subscription to Microsoft 365 Personal or Microsoft 365 Family, or for a version of Microsoft Office 2024.
  Answered 1 year ago by HP Team
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QuestionIs the keyboard keys lite?
Asked 1 year ago by Anonymous.
- Answer No
  Answered 1 year ago by Mohammed
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QuestionCan you use this for trading view and day trading
Asked 1 year ago by Tt.
- Answer Thank you for the question. Yes, you can use this laptop for the tasks indicated.
  Answered 1 year ago by HP Team
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Questionwhat kind of warranty is there?
Asked 1 year ago by jerry.
- Answer Hi Jerry! The HP warranty is included for one year, in the unlikely event of a defect. Register the laptop while setting it up to ensure you're covered by the HP warranty.
  Answered 1 year ago by HP Team
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QuestionDoes it have a lit keyboard
Asked 1 year ago by Scott.
- Answer Thank you for your question. No, the 9Q1E9UA#ABA laptop does not have a backlight keyboard.
  Answered 1 year ago by HP Team
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QuestionCan this computer be upgraded to 16mg
Asked 1 year ago by Anonymous.
- Answer Thank you for your question about this HP laptop! The memory on this is not accessible or upgradable. HP has a variety of computer models sold through Best Buy stores that has 16GB of memory that are factory-installed.
  Answered 1 year ago by HP Team
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QuestionIs this computer recommended for college students?
Asked 1 year ago by Toya.
- Answer Toya, thank you for your question about this HP laptop! This is good for students that will use it to write papers and do presentations, which includes humanities and finance majors. For STEM and creative majors, you would need to check with your advisor to see what software you would need to run and what the recommended requirements are for those.
  Answered 1 year ago by HP Team
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QuestionCan I download forms and connect to a printer ?
Asked 1 year ago by Sally.
- Answer Thank you for the question. Hi Sally! The HP 9Q1E9UA has Windows 11 in S Mode (a secure version of Windows 11 Home). You can download forms if the origin site is supported by the Microsoft Store. If not, you can convert the operating system out of S Mode (free, easy, non-reversible). Yes, you can connect a printer, in S Mode or out of S Mode.
  Answered 1 year ago by HP Team
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Questionwhat charger does the laptop uses?
Asked 1 year ago by Esperanza.
- Answer The factory one is a 45w, but you can also charge with a usbc on the speed port just have to make sure it’s a quality one, my phone charger cables didn’t seem to be enough power.
  Answered 1 year ago by ChrisTopher710
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QuestionWill Google Classroom work on this?
Asked 1 year ago by Shaina.
- Answer Thank you for your question. Yes, Google Classroom will work on this laptop (model 9Q1E9UA#ABA).
  Answered 1 year ago by HP Team
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Questiondoes this model have a back lit keyboard
Asked 1 year ago by fred.
- Answer Thank you for your question. No, the 9Q1E9UA#ABA laptop does not come with a backlit keyboard.
  Answered 1 year ago by HP Team
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QuestionWe have lost the power adapter. An answer to another question said this computer uses a "45 W Smart AC power adapter". When I google this, I do not know which one to choose. One on the HP site is a USBC charger, which won't work. The "blue tip" one?
Asked 1 year ago by LCRL.
- Answer Thank you for your question about this HP touchscreen laptop and its charger. Best Buy has some universal chargers that are sold in the store. Additionally, you can check with Geek Squad about ordering an HP OEM charger for your laptop.
  Answered 1 year ago by HP Team
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QuestionDoes this lap top have a printer hook up
Asked 1 year ago by Curious.
- Answer I print using wifi on this laptop.
  Answered 1 year ago by MWMLLC
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QuestionIs there a way to add a second M.2 ssd, if not if i upgrade the existing one will i have to reinstall windows?
Asked 1 year ago by Jordan.
- Answer Hello and thank you for asking. The HP 15-fc0025dx does not have an empty M.2 slot available that would permit adding an additional SSD. As the SSD is not user accesable, a trained technnician would be required to perform the upgrade and would have to transfer the entire contents of the current SSD to the new, larger one.
  Answered 1 year ago by HP Team
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QuestionIs the SSD drive an M.2 2280 that is installed
Asked 1 year ago by MARE.
- Answer Hello and thnak you for asking. The HP 15-fc0025dx laptop has a 512 GB PCIe® NVMe™ M.2 SSD installed.
  Answered 1 year ago by HP Team
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QuestionHow do I get back on with lost pass word
Asked 1 year ago by Anonymous.
- Answer I am sorry to hear about your issue with your password. You can use the "Forgot Password?" on the login screen or contact HP or Microsoft Support depending which component is asking for the password.
  Answered 1 year ago by HP Team
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QuestionWhat to do if laptop was stolen. I never even opened the box yet and somebody stole it while i was incarcerated.
Asked 1 year ago by Stolen.
- Answer I am sorry to hear what happened. Your best option of recovery is to file a police report and have the receipt ready.
  Answered 1 year ago by HP Team
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QuestionCan you use HP M1319f printer with this laptop?
Asked 1 year ago by HmgS.
- Answer HP might be correct. On the other hand, they might not have considered using Compatibility Mode.
  Answered 1 year ago by luislast
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QuestionThe resolution is terrible even at maximum. Get what you pay for, bought on sale. 20 yr old Mac laptop 100x better. Geek squad tried to help but nothing can be done. Clerk helping me shop said it’s a demo, new one would be better. Not so!
Asked 1 year ago by Cheapskate.
- Answer It goes real fast, the touch screen makes it better. And the programs are exactly what he needs. He makes stories with characters drawing.
  Answered 10 months ago by Jayson13
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Questions & Answers

HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 8GB Memory - 512GB SSD - Natural Silver

Q: QuestionDoes this Laptop have a sim card slot or is it LTE compatible.

Q: Questiondoes windows include office 365 on this computer?

Q: QuestionIs the keyboard keys lite?

Q: QuestionCan you use this for trading view and day trading

Q: Questionwhat kind of warranty is there?

Q: QuestionDoes it have a lit keyboard

Q: QuestionCan this computer be upgraded to 16mg

Q: QuestionIs this computer recommended for college students?

Q: QuestionCan I download forms and connect to a printer ?

Q: Questionwhat charger does the laptop uses?

Q: QuestionWill Google Classroom work on this?

Q: Questiondoes this model have a back lit keyboard

Q: QuestionWe have lost the power adapter. An answer to another question said this computer uses a "45 W Smart AC power adapter". When I google this, I do not know which one to choose. One on the HP site is a USBC charger, which won't work. The "blue tip" one?

Q: QuestionDoes this lap top have a printer hook up

Q: QuestionIs there a way to add a second M.2 ssd, if not if i upgrade the existing one will i have to reinstall windows?

Q: QuestionIs the SSD drive an M.2 2280 that is installed

Q: QuestionHow do I get back on with lost pass word

Q: QuestionWhat to do if laptop was stolen. I never even opened the box yet and somebody stole it while i was incarcerated.

Q: QuestionCan you use HP M1319f printer with this laptop?

Q: QuestionThe resolution is terrible even at maximum. Get what you pay for, bought on sale. 20 yr old Mac laptop 100x better. Geek squad tried to help but nothing can be done. Clerk helping me shop said it’s a demo, new one would be better. Not so!

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QuestionDoes this Laptop have a sim card slot or is it LTE compatible.

Questiondoes windows include office 365 on this computer?

QuestionIs the keyboard keys lite?

QuestionCan you use this for trading view and day trading

Questionwhat kind of warranty is there?

QuestionDoes it have a lit keyboard

QuestionCan this computer be upgraded to 16mg

QuestionIs this computer recommended for college students?

QuestionCan I download forms and connect to a printer ?

Questionwhat charger does the laptop uses?

QuestionWill Google Classroom work on this?

Questiondoes this model have a back lit keyboard

QuestionWe have lost the power adapter. An answer to another question said this computer uses a "45 W Smart AC power adapter". When I google this, I do not know which one to choose. One on the HP site is a USBC charger, which won't work. The "blue tip" one?

QuestionDoes this lap top have a printer hook up

QuestionIs there a way to add a second M.2 ssd, if not if i upgrade the existing one will i have to reinstall windows?

QuestionIs the SSD drive an M.2 2280 that is installed

QuestionHow do I get back on with lost pass word

QuestionWhat to do if laptop was stolen. I never even opened the box yet and somebody stole it while i was incarcerated.

QuestionCan you use HP M1319f printer with this laptop?

QuestionThe resolution is terrible even at maximum. Get what you pay for, bought on sale. 20 yr old Mac laptop 100x better. Geek squad tried to help but nothing can be done. Clerk helping me shop said it’s a demo, new one would be better. Not so!