“I just bought this HP computer . I was setting it up and just as I was finishing up a message appeared on the screen saying battery 5%, then another message "Locking down" appeared and the computer shut off! Left it plugged in. It won't turn it on!”
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Hi and thanks for your question! I apologize for the challenges you are facing. If you are still having this issue I would recommend contacting HP Support for immediate help with this problem.
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