1-2 of 2 Answers
Try to power it down, by removing de power cord If the picture doesn't come back, I think you can plug another display using a hdmi if this work, you should call the warranty if still have some time left
Sorry, there was a problem. Please try again later.Hello! I'm sorry you're having a hard time with your HP 19.5" All-In-One computer! This issue sounds like there may be more going on than what a single answer in this section can do to help. I recommend reaching out to either HP's Support Team or Best Buy's Geek Squad for more assistance. Here's the link for HP Support: https://bit.ly/3mULd9E or you can also reach them by phone at 1-800-474-6836. This is the contact number for Geek Squad: 1-800-433-5778 or you can chat/make a reservation at: https://bit.ly/3sGUd54 .
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