“I got my chromebook back in July . So barely three months of having it and I’ve only used it about 5 or 6 times . Love the computer but I went to use it one day and my screen was black ! Idk what happened . What do I do ??”

Asked by Tay 5 years ago

1-4 of 4 Answers

I'm really sorry you've had that problem! You'll need to contact the HP support team so they can troubleshoot the issue and suggest the next steps.
Answered by HP Team 5 years ago
Sorry, there was a problem. Please try again later.
@Crystal yes love it was charged all the way . The power light would be on but the screen was black . It’s been sent off to geek squad now so hopefully they can fix it for me !
Answered by Anonymous 5 years ago
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I went to my Best Buy Service Center and the screen was black but it said the power was on. I could not get the power button off. The technician just held the power button for a few seconds and it turned on.
Answered by Sandra 5 years ago
Sorry, there was a problem. Please try again later.
Have you tried charging it?
Answered by Crystal 5 years ago
Sorry, there was a problem. Please try again later.