Questions & Answers
- Model:
- 14b-cd0013dx/A28Q7UA#ABA
- |
- SKU:
- 6579293
Q: Questionwhats the Hardware and Software.
Asked by jax.
- A:Answer HP - 14" Chromebook - Intel Celeron - 4GB Memory - 64GB
Answered by LFeatherly
Q: QuestionDoes this laptop have Windows 11 installed?
Asked by RichM.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
- A:Answer No. It runs Chrome.
Answered by MarkRad
Q: QuestionWhat is the part number for the touch screen (if it needs to be replaced due to a crack)? Are there other compatible screen models?
Asked by Robb.
- A:Answer Robb, thank you for your question about this HP Chromebook! The HP part number for the display that is on this model is N84856-001. HP has the Maintenance and Service Guide on its support site for more information.
Answered by HP Team

Q: QuestionDoes it have a backlit keyboard? Can this Chromebook be used without an internet connection?
Asked by Kerfuffle.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
- A:Answer Thank you for the question. The HP 14a-ne1013dx Chromebook does not have a backlit keyboard. You can use a Chromebook offline or using Google Doc, Sheets, and Slides, watch downloaded content, take notes, read saved web pages, and view/edit photos. You can also read, respond to, and search emails if you've enabled offline mode in Gmail.
Answered by HP Team

Q: QuestionWill this work on lower Wi-fi it says 6 but will it still work with 5 and 2.4
Asked by RT.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
- A:Answer Thank you for the question. Yes. Wi-Fi 6 is backward compatible with 2.4 and Wi-Fi 5 networks. This means it can connect to older routers and access points without any issues.
Answered by HP Team

Q: QuestionIm looking for a basic Laptop that I can use for Google meet an Virtual therapy appointments. Will this work?
Asked by Chris.
- A:Answer Chris, thank you for your question about this HP Chromebook! Yes, you can use it for Google meet.
Answered by HP Team

Q: QuestionIs this Chromebook good for people who work from home?
Asked by MsShoppee66.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
- A:Answer Thank you for the question. Chromebooks are very good when most of your work is online. and they are optimized for Cloud-based efficiency. They aren't the best for performance-heavy tasks. If you need Windows or Mac-specific applications (like Adobe Photoshop, AutoCAD, or certain programming tools), a Chromebook may not be ideal.
Answered by HP Team

Q: QuestionWould this be suited for a basic gaming laptop?
Asked by AKay.
- A:Answer For any software, you would want to check the system requirements from the publisher's website and make sure the device you want to run it on meets the requirements for the setting you would like to use. Updates can change the requirements which can impact what settings you run it on or if you can run it at all. For software that always require online or for sections that are online, your connection type and speed can also affect how well it runs.
Answered by HP Team

Q: QuestionIs this Chromebook recommended for college students?
Asked by dezt.
- A:Answer Thank you for your question. This Chromebook is an entry-level laptop and is recommended for up to high school level classes.
Answered by HP Team

Q: QuestionDoes the keyboard light up?
Asked by Anonymous.
- A:Answer Thanks for your question. This HP 2-in-1 Chromebook does not have a backlit keyboard.
Answered by HP Team

Q: QuestionDoes the Google Play Store contain most of the apps a smartphone has?
Asked by Authorberrygirl.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
- A:Answer Its the same store as a smartphone uses. However it doesn't differentiate between mobile and Chromebook when looking for apps.
Answered by TonyR
Q: Questioncan I get more RAM in this computer
Asked by bob.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
- A:Answer Only set by the manufacturer
Answered by PrinterInk
Q: QuestionWhat security comes on this-also is it secure enough for online banking
Asked by Me.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
- A:Answer Online banking is a function of access regardless of the spec robustness of the device.
Answered by PrinterInk
Q: QuestionDoes this come with a charger?
Asked by beezus.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
Q: Questiondoes windows 11 operate on Chromebooks
Asked by fizzygirl50.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
Q: Questioncan I use word and excel ?
Asked by deb.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
Q: QuestionCan the OS be upgraded?
Asked by Charlie.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
Q: QuestionDoes this model have a burner?
Asked by Rowdy.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
- A:Answer No but supports external access through USB
Answered by PrinterInk
Q: Questiondoes it have a back light for the key board
Asked by jerry.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
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