Questions & Answers

Name: HP - 24" Touch-Screen All-In-One - AMD Ryzen 3-Series - 8GB Memory - 256GB SSD
Brand: HP
SKU: 6402515
Price: 314.99 USD
Rating: 4.7 (1472 reviews)

HP - 24" Touch-Screen All-In-One - AMD Ryzen 3-Series - 8GB Memory - 256GB SSD

Model:: 24-DF0014; |
SKU:: 6402515

User rating, 4.7 out of 5 stars with 1472 reviews.

Highly rated by customers for:

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QuestionI saw someone review it say that it doesn't support Zoom. But y'all have answered that it does. Am I to assume this was user error on their part perhaps? Thank you!
Asked 5 years ago by EOakes.
- Answer This model will support Zoom. I am not sure what happened with the user that said it would not work with Zoom.
  Answered 2 years ago by HP Team
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QuestionI need microsoft word,excel, powerpoint. does this computer have this, if not, how do i get it loaded onto it
Asked 5 years ago by Anonymous.
- Answer A good free software program that supports most of the features offered by Microsoft Office is Libre Office.
  Answered 5 years ago by Al911S
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QuestionHow do I go to the input that the hdmi is connected to?
Asked 5 years ago by Orlando.
- Answer The HDMI port is an output port for use with a second monitor. It is not an input port.
  Answered 2 years ago by HP Team
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QuestionCan I connect my ps4 to it?
Asked 5 years ago by Orlando.
- Answer This HP All-In-One only has an HDMI out port, you can only use it to connect an external monitor.
  Answered 5 years ago by HP Team
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QuestionDoes this computer support Minecraft?
Asked 5 years ago by BeauB98.
- Answer Yes, you can play Minecraft on this computer.
  Answered 5 years ago by HP Team
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QuestionIs windows automatically included or is that bought separately and installed?
Asked 5 years ago by Erin.
- Answer Hi Erin, this HP All-in-One will have Windows 10 installed and ready to go.
  Answered 5 years ago by HP Team
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QuestionCan you wall mount this computer?
Asked 5 years ago by md.
- Answer This HP All-in-One, the 24-DF0014 does not have any mounting brackets on the back. You will not be able to mount it on a wall.
  Answered 5 years ago by HP Team
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QuestionIs this computer still on stock?
Asked 5 years ago by Paisley12.
- Answer Yes
  Answered 5 years ago by Chanel
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Questiondoes this have speaker and web cam?
Asked 5 years ago by kesha.
- Answer Yes, this has a speaker and web cam.
  Answered 5 years ago by CommunityAnswer
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QuestionI have a computer desk with a 15.5" high by 22.5" wide opening. Will this All-in-one fit in my desk?
Asked 5 years ago by Ron.
- Answer The dimensions of this all in one computer are (W x D x H) 21.29 x 8.05 x 16.12 inches. It may be a little tall for the space on your computer desk.
  Answered 5 years ago by HP Team
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QuestionWhat accessories go with? All the applications such as WORD, EXCEL & POWER POINT etc already loaded?
Asked 5 years ago by ZAGG.
- Answer The wireless keyboard and mouse are included with this all in computer. There is a 30 day trial of Microsoft Office and McAfee LiveSafe on this computer. When the trial ends, you will need to purchase that software. Microsoft Office includes Word, Excel, and PowerPoint.
  Answered 5 years ago by HP Team
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Questionwhy can't i add this to my caart
Asked 5 years ago by qct.
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Questionwhen will this be available?
Asked 5 years ago by Anonymous.
- Answer Anytime
  Answered 1 year ago by EsandjuW
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QuestionI want to add 8gb of Ram I need to know which one is compatible with this computer
Asked 5 years ago by Anonymous.
- Answer You can call the Geek Squad and they can give you the advice you are seeking.
  Answered 5 years ago by Kenny
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QuestionWhy was I not told this when I picked up my new computer (According to Mycroft they longer support Office 2013. You need to purchase office 2019.) This was wrong. I have important documents that I need. THIS IS JUST WRONG!!, I should have been told this.
Asked 5 years ago by SheB.
- Answer You can get a good deal on Software Giants for the 2019 Student edition - you will be able to access your documents with this. I also had an older version of Office and I refuse to pay a yearly subscription to use the software I already had. It's a big scam, I wish you luck,
  Answered 5 years ago by Debbie
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Questioncan the cpu be upgraded from the ryzen 3250u to the 3300x?
Asked 5 years ago by fritz.
- Answer You can not upgrade the CPU in this model.
  Answered 5 years ago by HP Team
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QuestionOn my old computer I was able to get into my word files and set up programs for printing labels. I don't have that anymore. I am very disappointed. I "NEED" those files. When I received my last computer I had an amateur transfer the information. NOT HAPPY
Asked 5 years ago by SheB.
- Answer Many label templates are now available online. In the MS Word app, you can select File>New> and then search for labels. You will get a lot of templates. Also if you are using AVERY brand labels, you can get AVERY templates here: https://www.avery.com/templates
  Answered 5 years ago by HP Team
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QuestionHow do you turn off the light on the back of the HP All-in-One, Model 24-DF0014? Thank you,
Asked 5 years ago by MsO.
- Answer I recommend getting in touch with HP Support or the Best Buy Geek Squad to help assist you with your all-in-one PC.
  Answered 5 years ago by HP Team
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QuestionCan I install this on this computer? Would there be any problems if I install it?
Asked 5 years ago by Max.
- Answer It's shown on the picture below. I wanted to know if it could install AMD Radeon Software Adrenalin 2020 edition on this Desktop without any problem.
  Answered 5 years ago by ImMax
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QuestionCan this computer handle running Adobe programs such as Photoshop and Illustrator?
Asked 5 years ago by Char.
- Answer No. You need at least Intel i5 or Ryzen 5 processor or better with 8 GB or 16 GB of RAM and a discrete graphics card with 2 gigabytes or more of video memory to run the Adobe programs. They are big programs that require a lot of processing power to run.
  Answered 5 years ago by HP Team
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Questions & Answers

HP - 24" Touch-Screen All-In-One - AMD Ryzen 3-Series - 8GB Memory - 256GB SSD

Q: QuestionI saw someone review it say that it doesn't support Zoom. But y'all have answered that it does. Am I to assume this was user error on their part perhaps? Thank you!

Q: QuestionI need microsoft word,excel, powerpoint. does this computer have this, if not, how do i get it loaded onto it

Q: QuestionHow do I go to the input that the hdmi is connected to?

Q: QuestionCan I connect my ps4 to it?

Q: QuestionDoes this computer support Minecraft?

Q: QuestionIs windows automatically included or is that bought separately and installed?

Q: QuestionCan you wall mount this computer?

Q: QuestionIs this computer still on stock?

Q: Questiondoes this have speaker and web cam?

Q: QuestionI have a computer desk with a 15.5" high by 22.5" wide opening. Will this All-in-one fit in my desk?

Q: QuestionWhat accessories go with? All the applications such as WORD, EXCEL & POWER POINT etc already loaded?

Q: Questionwhy can't i add this to my caart

Q: Questionwhen will this be available?

Q: QuestionI want to add 8gb of Ram I need to know which one is compatible with this computer

Q: QuestionWhy was I not told this when I picked up my new computer (According to Mycroft they longer support Office 2013. You need to purchase office 2019.) This was wrong. I have important documents that I need. THIS IS JUST WRONG!!, I should have been told this.

Q: Questioncan the cpu be upgraded from the ryzen 3250u to the 3300x?

Q: QuestionOn my old computer I was able to get into my word files and set up programs for printing labels. I don't have that anymore. I am very disappointed. I "NEED" those files. When I received my last computer I had an amateur transfer the information. NOT HAPPY

Q: QuestionHow do you turn off the light on the back of the HP All-in-One, Model 24-DF0014? Thank you,

Q: QuestionCan I install this on this computer? Would there be any problems if I install it?

Q: QuestionCan this computer handle running Adobe programs such as Photoshop and Illustrator?

Most-viewed items

QuestionI saw someone review it say that it doesn't support Zoom. But y'all have answered that it does. Am I to assume this was user error on their part perhaps? Thank you!

QuestionI need microsoft word,excel, powerpoint. does this computer have this, if not, how do i get it loaded onto it

QuestionHow do I go to the input that the hdmi is connected to?

QuestionCan I connect my ps4 to it?

QuestionDoes this computer support Minecraft?

QuestionIs windows automatically included or is that bought separately and installed?

QuestionCan you wall mount this computer?

QuestionIs this computer still on stock?

Questiondoes this have speaker and web cam?

QuestionI have a computer desk with a 15.5" high by 22.5" wide opening. Will this All-in-one fit in my desk?

QuestionWhat accessories go with? All the applications such as WORD, EXCEL & POWER POINT etc already loaded?

Questionwhy can't i add this to my caart

Questionwhen will this be available?

QuestionI want to add 8gb of Ram I need to know which one is compatible with this computer

QuestionWhy was I not told this when I picked up my new computer (According to Mycroft they longer support Office 2013. You need to purchase office 2019.) This was wrong. I have important documents that I need. THIS IS JUST WRONG!!, I should have been told this.

Questioncan the cpu be upgraded from the ryzen 3250u to the 3300x?

QuestionOn my old computer I was able to get into my word files and set up programs for printing labels. I don't have that anymore. I am very disappointed. I "NEED" those files. When I received my last computer I had an amateur transfer the information. NOT HAPPY

QuestionHow do you turn off the light on the back of the HP All-in-One, Model 24-DF0014? Thank you,

QuestionCan I install this on this computer? Would there be any problems if I install it?

QuestionCan this computer handle running Adobe programs such as Photoshop and Illustrator?