“A computer I bought it a few months ago Hp All in one 24-df1224 (Model 1J7P6AA#ABA) wireless mouse didn't working and computer also turns off often problem. How can I do.”
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Unplug and plug in the chip provided with the mouse
Sorry, there was a problem. Please try again later.I am sorry to hear about your bad experience with the HP 24-df1224 all-in-one desktop. If the mouse stops working, you may need to change the battery in it. If the computer is turning off on its own, that is a warning sign of overheating. You can purchase canned air and spray it through the vents (Please do not use an air compressor!) to blow out any loose dust and keep the computer ventilated. HP has free tech support during its one-year warranty support and Best Buy also offers support through its Geek Squad. They can also look into the automatic shutdown issue.
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