Questions & Answers

Name: HP - 27" Touch-Screen All-in-One with Adjustable Height - AMD Ryzen 7 7730U 2023 - 16GB Memory - 1TB SSD - Jet Black
Brand: HP
SKU: 6538896
Price: 909.99 USD
Availability: InStock
Rating: 4.7 (1412 reviews)

HP - 27" Touch-Screen All-in-One with Adjustable Height - AMD Ryzen 7 7730U 2023 - 16GB Memory - 1TB SSD - Jet Black

Model:: 27-cr0054/7G9S2AA#ABA; |
SKU:: 6538896

User rating, 4.7 out of 5 stars with 1412 reviews.

Highly rated by customers for:

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QuestionDoes this computer work with Windows 11
Asked 5 months ago by donna99.
- Answer Thats what it's LOADED with.
  Answered 4 months ago by PaulO
  Answer this question
QuestionIs the HP 27"" Touch-Screen All in one, dual screen compatible?
Asked 5 months ago by Miri.
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QuestionI love this computer the only problem is the monitor wobbles. How can you stop this?
Asked 5 months ago by Nana.
- Answer I haven't been able to, just push the monitor down to the lowest position and whenever I raise it I make sure its i the position i want it
  Answered 4 months ago by vance
  Answer this question
Questionwhat year is this computer
Asked 5 months ago by JOHNANTHONY.
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QuestionIs there space for expandable storage? Can I add another had drive if I need more than 1 TB of storage via SSD of NVmE?
Asked 5 months ago by LoweDown.
Answer This Question
Questionwhat Window version is included? 10 or 11?
Asked 5 months ago by Anonymous.
Answer This Question
QuestionI just bought this PC over the weekend. It has 16GB RAM, with an unused slot for what I am assuming would be an additional 16GB RAM. What type of RAM do I need to purchase to be compatible with the existing RAM?
Asked 6 months ago by Doug.
Answer This Question
Questionis it possible to transfer applications from old computer to new computer, what of they don't work and were hard loaded with a disk
Asked 6 months ago by Anonymous.
- Answer Yes, it would be hard with a disc but that's why you would want to plug in a USB transfer portal
  Answered 6 months ago by EricB
  Answer this question
QuestionIs the keyboard included with an HP all-in-one computer covered under the protection plan?
Asked 7 months ago by Anonymous.
- Answer Yes it is included
  Answered 7 months ago by ArleneC
  Answer this question
QuestionIf the computer has a known issue with sleep, what is the recommended long-term solution or repair process?
Asked 8 months ago by Erica.
- Answer Call geek squad
  Answered 6 months ago by EricB
  Answer this question
QuestionThe manufacturer may be aware of specific conflicts between hardware and software that trigger this problem. Can you provide a diagnostic tool or process to test the power management or sleep function on my system?
Asked 8 months ago by Erica.
- Answer Hello and thank you for asking. I am unable to help you with this. Please contact HP Support for expert help in solving your issues.
  Answered 8 months ago by HP Team
  Answer this question
QuestionIs there any way to perform a hard reset or restore default settings to fix this problem? Some systems have built-in resets or recovery options that might
Asked 8 months ago by Erica.
- Answer You can always reset it, go to settings and reset
  Answered 6 months ago by EricB
  Answer this question
QuestionIs there a specific power management setting or configuration that could be causing the system to fail to wake up from sleep properly? Manufacturer support might be able to point out specific settings that could be causing the issue.
Asked 8 months ago by Erica.
- Answer Thank you for the question. Go to settings and indicate your preference for idle time before the PC goes to sleep. Then go to Device Manager → Keyboards → Power Management to and enable the mouse to wake the PC. For further assistance, please reach out to HP Support.
  Answered 8 months ago by HP Team
  Answer this question
QuestionAre there any firmware or software updates available that could address this issue with sleep/wake functionality? This will check if there are updates designed to fix the problem.
Asked 8 months ago by Erica.
- Answer Thank you for the question. Open the HP Support Assistant on your PC. It can automatically detect and install firmware updates. Sometimes, firmware updates are included in Windows Update. Go to Settings → Windows Update and check for updates. If you need more assistance, please reach out to HP Support.
  Answered 8 months ago by HP Team
  Answer this question
Questionwhat kind of operating system
Asked 8 months ago by phantom.
- Answer Hi, thanks for your question! This HP 27" Touch Screen All in One, model 7G9S2AA comes with Windows 11 Home installed, for the operating system.
  Answered 8 months ago by HP Team
  Answer this question
QuestionDoes this computer come with a cd player on the side?
Asked 8 months ago by XXX.
- Answer Does not.
  Answered 8 months ago by HughN
  Answer this question
Questiondoes this computor come with a camera?
Asked 8 months ago by Anonymous.
- Answer Yes
  Answered 8 months ago by TammieS
  Answer this question
QuestionCan the touch screen be disabled?
Asked 9 months ago by Anonymous.
- Answer Thank you for your question about this HP desktop computer! Yes, you can disable the touchscreen through the Windows settings.
  Answered 9 months ago by HP Team
  Answer this question
QuestionThis computer has wobble in the stand. Apparently a known issue with this model. The stand where it is connected to the back of the computer is unsteady. When touched the monitor has movement. Definitely not a firm stand. Can this be corrected?
Asked 9 months ago by RodP.
- Answer Doesn’t apply to my computer. Very stable.
  Answered 8 months ago by HughN
  Answer this question
QuestionWhat size is the ethernet card in this model...will it support a 2 gig internet speed.
Asked 9 months ago by RexB.
- Answer Rex, thank you for your question about this HP all-in-one desktop computer! The ethernet card is a part of the system board and it supports up to 1Gbps speed. One of the USB-A ports and both of the USB-C ports have a 5Gbps signaling rate if you need to purchase an adapter that supports the 2Gbps speed.
  Answered 9 months ago by HP Team
  Answer this question

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Questions & Answers

HP - 27" Touch-Screen All-in-One with Adjustable Height - AMD Ryzen 7 7730U 2023 - 16GB Memory - 1TB SSD - Jet Black

Q: QuestionDoes this computer work with Windows 11

Q: QuestionIs the HP 27"" Touch-Screen All in one, dual screen compatible?

Q: QuestionI love this computer the only problem is the monitor wobbles. How can you stop this?

Q: Questionwhat year is this computer

Q: QuestionIs there space for expandable storage? Can I add another had drive if I need more than 1 TB of storage via SSD of NVmE?

Q: Questionwhat Window version is included? 10 or 11?

Q: QuestionI just bought this PC over the weekend. It has 16GB RAM, with an unused slot for what I am assuming would be an additional 16GB RAM. What type of RAM do I need to purchase to be compatible with the existing RAM?

Q: Questionis it possible to transfer applications from old computer to new computer, what of they don't work and were hard loaded with a disk

Q: QuestionIs the keyboard included with an HP all-in-one computer covered under the protection plan?

Q: QuestionIf the computer has a known issue with sleep, what is the recommended long-term solution or repair process?

Q: QuestionThe manufacturer may be aware of specific conflicts between hardware and software that trigger this problem. Can you provide a diagnostic tool or process to test the power management or sleep function on my system?

Q: QuestionIs there any way to perform a hard reset or restore default settings to fix this problem? Some systems have built-in resets or recovery options that might

Q: QuestionIs there a specific power management setting or configuration that could be causing the system to fail to wake up from sleep properly? Manufacturer support might be able to point out specific settings that could be causing the issue.

Q: QuestionAre there any firmware or software updates available that could address this issue with sleep/wake functionality? This will check if there are updates designed to fix the problem.

Q: Questionwhat kind of operating system

Q: QuestionDoes this computer come with a cd player on the side?

Q: Questiondoes this computor come with a camera?

Q: QuestionCan the touch screen be disabled?

Q: QuestionThis computer has wobble in the stand. Apparently a known issue with this model. The stand where it is connected to the back of the computer is unsteady. When touched the monitor has movement. Definitely not a firm stand. Can this be corrected?

Q: QuestionWhat size is the ethernet card in this model...will it support a 2 gig internet speed.

Best-selling touch-screen all-in-one computers

QuestionDoes this computer work with Windows 11

QuestionIs the HP 27"" Touch-Screen All in one, dual screen compatible?

QuestionI love this computer the only problem is the monitor wobbles. How can you stop this?

Questionwhat year is this computer

QuestionIs there space for expandable storage? Can I add another had drive if I need more than 1 TB of storage via SSD of NVmE?

Questionwhat Window version is included? 10 or 11?

QuestionI just bought this PC over the weekend. It has 16GB RAM, with an unused slot for what I am assuming would be an additional 16GB RAM. What type of RAM do I need to purchase to be compatible with the existing RAM?

Questionis it possible to transfer applications from old computer to new computer, what of they don't work and were hard loaded with a disk

QuestionIs the keyboard included with an HP all-in-one computer covered under the protection plan?

QuestionIf the computer has a known issue with sleep, what is the recommended long-term solution or repair process?

QuestionThe manufacturer may be aware of specific conflicts between hardware and software that trigger this problem. Can you provide a diagnostic tool or process to test the power management or sleep function on my system?

QuestionIs there any way to perform a hard reset or restore default settings to fix this problem? Some systems have built-in resets or recovery options that might

QuestionIs there a specific power management setting or configuration that could be causing the system to fail to wake up from sleep properly? Manufacturer support might be able to point out specific settings that could be causing the issue.

QuestionAre there any firmware or software updates available that could address this issue with sleep/wake functionality? This will check if there are updates designed to fix the problem.

Questionwhat kind of operating system

QuestionDoes this computer come with a cd player on the side?

Questiondoes this computor come with a camera?

QuestionCan the touch screen be disabled?

QuestionThis computer has wobble in the stand. Apparently a known issue with this model. The stand where it is connected to the back of the computer is unsteady. When touched the monitor has movement. Definitely not a firm stand. Can this be corrected?

QuestionWhat size is the ethernet card in this model...will it support a 2 gig internet speed.