1-6 of 6 Answers
Check your settings. The original item may have been a “image” file, not necessarily a picture though...
Sorry, there was a problem. Please try again later.I had the same issue with my printer! Didn't stock the 564 photo cartridge! Printer gives me an error code
Sorry, there was a problem. Please try again later.I have had this issue before as well. It seems that sometimes you may get a cartridge with a bad sensor chip in the 564 black inks. Try exchanging it for the Vivid black. That has always worked for me! Good luck!!
Sorry, there was a problem. Please try again later.Most HP printers will not work without all of the cartridges in place as the printer needs to recognize that the proper ones are in place before you can print anything. I am not sure if there was a glitch that allowed you to print without the black cartridge being installed, but I have had brand new cartridges that the printer would not recognize after installing them. Each cartridge has a tiny circuit strip on it that may be damaged. Try using a different cartridge and return the one that doesn't work. I don't know about you, but stuff like this happens to me when I have the least amount of time for it.
Sorry, there was a problem. Please try again later.I have not had that specific problem, but there is am HP Print and Scan Dr. tool that is free that has fixed any problems I have ever had. Hope it helps! http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/printer_diag/&softwareitem=mp-120776-1
Sorry, there was a problem. Please try again later.You need to install all the cartridges for the printer to work properly. The printhead may have become damaged from using it without all the ink.
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