“The power cord that came in the box is too large for the printer’s receptacle in the back, and keeps falling off. It must be the wrong one because It’s too big. What now? I don’t want to tape it in.”
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Return it to the store and get a new one or ask about just getting a new cord/
Sorry, there was a problem. Please try again later.I'm sorry that you have experienced this issue. I recommend reaching out to HP Support so they can assist you. They have access to more tools to assist you. Here's the link to HP Support: http://support.hp.com/us-en . Click "Contact HP" at the bottom left of the page. Alternatively, you can reach them by phone at 1-800-474-6836.
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