“I just got this it keeps giving error messages when I go to print from my lap top directly plugged in via USB. Started to print a document then stop half way. I updated the printer firmware and downloaded the app and drivers. I did the same with our PC.”
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I did initially experiences the same. I uninstalled the printer and reinstalled. I am using two HP computers with my printers. I also used HP troubleshooting options to accomplish this task. The first few times the troubleshooting options did not work. I was rushing. I unplugged everything for 1 minute and started again. After leaving everything alone for 30 minutes there were no more error messages. This was about 9 months ago and I print a minimum of 100 pages per month.
Sorry, there was a problem. Please try again later.It sounds like an issue with the communication between the PC and printer. Are you using a USB 2.0 port? I would reach out to HP support if you are having an issue.
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