“What do I do when the printer goes off line? And how do I fix it?”

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• Reach out support

  Answered by DarrylJL 1 year ago

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• Thank you for reaching out, apologies for what you're experiencing. The most simple cure is to power the printer off and remove the cord from the outlet, then reconnect and power on after a few minutes. The printer will find the network and all should be well. If not, use the HP Print and Scan doctor to diagnose and fix the problem. If neither of these cures help, please reach out to HP Support for a detailed analysis and resolution.

  Answered by HP Team 1 year ago

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