“my HP ENVY 5660 got a paper jam. I removed the paper tray to remove the paper and after I put the tray back in, the printer would no longer scan and sounds like a cement mixer.”

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• Probably the best option would be to contact HP support and see if they can troubleshoot the problem You can contact them at https://support.hp.com/us-en/contact-hp . Alternatively, you can reach them by phone at 1-800-474-6836.

  Answered by HP Team 5 years ago

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