A:AnswerI am sorry to hear about your frustration with this HP Envy printer. You can reach Geek Squad support or Best Buy support and they will look into the issue. Another option is to exchange the printer at a Best Buy store if the printer is still under the store's return policy.
A:AnswerThank you for your purchase of this printer! You can arrange for a Geek Squad agent to come to your house to set up your new HP Envy printer! Check with a Best Buy store associate for details.