“when connecting the 2nd monitor through the VGA both monitors go black. Does this computer support 2 monitors?”
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Hi there, we appreciate your question. Yes, it should be possible. This laptop includes an Intel® Core™ i7-12700 Processor which is capable of supporting 4 displays. If you wish to review the processor's graphics in more detail you can access the next link: [ https://ark.intel.com/content/www/us/en/ark/products/134591/intel-core-i712700-processor-25m-cache-up-to-4-90-ghz.html ] However it's also important to consider that it only has one HDMI port and one VGA port. So it would be necessary to take that into consideration when choosing the monitors they would need to have the corresponding ports. Thank you for choosing Intel!
Sorry, there was a problem. Please try again later.Thank you for the question. Yes, the Envy TE01-3254 supports multiple monitors. Please check that the VGA connection is tight and the cable is not damaged. You can also use an adapter. If you continue to have issues, please reach out to Support.HP.com.
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