“When I try to scan from printer, it says computer not connected. I already downloaded the software.”

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• After you download software, you usually still need to install it. Make sure you have the printer selected/chosen.

  Answered by Steve 4 years ago

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• Hi FrankieLee and thanks for your question! I would recommend visiting our HP Support Page for help with your question.

  Answered by HP Team 4 years ago

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