“when I try setting up it searches for printer and then I get error message and can't load app”

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• We are sorry for the challenges you are having. If you have Windows, we recommend using the HP Print and Scan Doctor to diagnose the issue: https://support.hp.com/us-en/topic/printscandoctor If you need further assistance, visit https://support.hp.com

  Answered by HP Team 5 years ago

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