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I am having the same problem and I have it on wifi. This printer is horrible. The worst product that I have ever purchased. It keeps turning off and then I have to start the print all over again. There are no instructions at all.
Sorry, there was a problem. Please try again later.To get troubleshooting on the issue in a timely fashion, you'll need to contact the HP support team.
Sorry, there was a problem. Please try again later.

