“Just got one of these and because of my computer at work I have it connected by USB. It has been frustrating to use as seems to work fine, then a little later it doesn't print at all. Sometimes I unplug it and works some times not. Suggestions?”

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• I am having the same problem and I have it on wifi. This printer is horrible. The worst product that I have ever purchased. It keeps turning off and then I have to start the print all over again. There are no instructions at all.

  Answered by MAN1 5 years ago

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• To get troubleshooting on the issue in a timely fashion, you'll need to contact the HP support team.

  Answered by HP Team 5 years ago

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