“my printer keep going offline. Can you tell me what the problem can be”

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• IF you have downloaded the HP Smart app check the settings to see how long the printer is set for inactivity. Then set it accordingly and you shouldn’t have that problem any longer.

  Answered by Arthur 1 year ago

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• Hi Nete, apologies for what you're experiencing. There are a few reasons why your printer keeps going offline when connected to Wi-Fi. Please reach out to HP Support for assistance.

  Answered by HP Team 1 year ago

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