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HP response to this question is not accurate (in my case). My HP6455e came from the factory with with a 65 Tri-Color Set Up Cartridge, and a 67 Black Set up Cartridge. I have tried replacing the 65 Tri color with a 67 Tri color and it did not recognize the cartridge. i disabled the cartridge security lock, and it still did not recognize the 67 Tri color cartridge. Unfortunately this mismatch of cartridge types (65 & 67) makes ink replacement about 20% more expensive than if the cartridges were the same number (67 & 67), as HP response indicates should be the case for ths model.
Sorry, there was a problem. Please try again later.I'm not sure who told you that the printer can use the 65 tri-color, because it can't. This printer can use either the 67 or the high-capacity 67XL ink cartridges for the black and tri-color. No other ink cartridges will work
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