“My laptop just crashed or something, says there needs to be a key code and it is in bit locker mode. Can't get it out of that, what do I do?”
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Hold down the power button and see what happens. It might be a virus and in that case, if you don't have anything valuable in the hard drive, just wipe it and reinstall windows. I'm not that knowledgeable when it comes to it so ask on like some forums or something.
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