“I bought an HP OfficeJet Pro 9015e wireless All in One Inkjet printer in January from Best Buy. I've moved and am now renting an Xfinity router. After running the wireless setup wizard it says it's connected but it's offline. It won't print. Help!”
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I would call the Geek Squad first to see if they know what the problem is!
Sorry, there was a problem. Please try again later.Hello, and thank you for the question. Due to the nature of a Questions and Answers forum, we are unable to assist with any technical support issues through this forum. We suggest contacting the I.T. Professionals at your local Best Buy's Geek Squad to make sure you receive the help that is best tailored to the situation you are experiencing.
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