“Why is everything covered in ink the door to ink a rea is covered and side walls need gloves to take out cartridges is this a defect”

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• This is NOT normal. Please get with the store you bought it from if within return policy or call HP Support at 800-474-6836.

  Answered by LarryR 2 years ago

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• Apologies for what you're experiencing. Unfortunately, we cannot diagnose the cartridge issue in this forum, but it sounds like a printer error. Please reach out to Support.HP.com for assistance.

  Answered by HP Team 2 years ago

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