Questions & Answers

Q: Questioni am mainly looking for a laptop for my work as well as gaming so i will dual boot does this laptop supports linux?

Asked 5 years ago by eow50.

• A:Answer While it does not come with a Linux distribution, you can certainly install it and set the computer up to dual boot to either Windows or Linux

  Answered 5 years ago by HP Team

  
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Q: QuestionI have the i7/rtx 2060 model, does the ryzen 1660ti model have similair performance?

Asked 5 years ago by Anonymous.

• A:Answer The RTX 2060 GPU will be faster than a 1660ti. This laptop will not be an upgrade from what you have.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs the 1660ti the full wattage version or is it Max Q?

Asked 5 years ago by Cj.

• A:Answer It draws a max of 80 watts. I think the full desktop version draws a max of 130 watts.

  Answered 5 years ago by Durston

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Q: Questionwhat is the shipping wight of the laptop ?

Asked 5 years ago by Thenest.

• A:Answer The package weight is 8.05 lb.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs the ram upgradable to 32GB or 64GB max? And which RAM and where can I get it. Does upgrading it myself void warranty?

Asked 5 years ago by SJ.

• A:Answer Yes it is upgradable to 32 or 64. Download the free CPU-Z program and it will tell you exactly what RAM is already installed. Any 3200MHz RAM that is low-voltage (1.2v) should work fine and run in dual-channel mode if you buy a 2-stick kit.

  Answered 5 years ago by Durston

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Q: QuestionWhat watt per hour battery does it come with? Is it the 70whr battery?

Asked 5 years ago by DonaldMc.

• A:Answer According to PowerCfg tool (Windows 10 tool) the battery is 70,224 mWh, manufactured by HP. As a JFYI, it is not easily accessible like a traditional laptop. You will need to take off the bottom to access it (which I am not going to do - I have no need to open the laptop at this point and void my warranty).

  Answered 5 years ago by Todd

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Q: QuestionWhat is the 144hz screen's refresh rate in 'ms?'

Asked 5 years ago by Screen.

• A:Answer You are thinking of the response time. That is measured in milliseconds. Various reviewers have rated it between 3 and 7 ms. It's a good panel (IPS) and gives 97% sRGB color gamut which is very good for a gaming laptop.

  Answered 5 years ago by Durston

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Q: QuestionIs it bluetooth and am I able to hook a xbox controller up to it?

Asked 5 years ago by R4Y.

• A:Answer Yes it this laptop has bluetooth. You can attach a USB xbox controller to it.

  Answered 5 years ago by HP Team

  
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Q: QuestionI bought it from here but within five months, slowly R and X keys stopped working. Any solution?

Asked 2 years ago by Awais.

• A:Answer Maybe clean the keyboard gently

  Answered 1 year ago by AngelaB

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Q: QuestionWe have this laptop and are looking for a separate keyboard. There are so many options when it comes to the type of switch! Can you tell me more about this so we can find a similar keyboard to go with it? Thank you :)

Asked 3 years ago by Switch.

• A:Answer I just bought the cheeeeapest...

  Answered 3 years ago by JuanCarlosVerified Purchase

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Q: QuestionCan you run a triple monitor setup with this laptop?

Asked 4 years ago by TripleMonitorSetup.

Q: Questionis the screen reflective ?? by that I mean, is the screen glossy or matte ??

Asked 4 years ago by dhruv.

• A:Answer Screen is pretty crisp and clear to me. No real complaints. Quality can always be better for any screen

  Answered 4 years ago by OculusVR

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Q: Questionhow wide are the alphanumeric keyboard keys (A-Z, 0-9) ?? (in. or cm.)

Asked 4 years ago by dhruv.

Q: QuestionWhat js the refresh rate?

Asked 4 years ago by Yashraj.

• A:Answer 244Hz

  Answered 4 years ago by Fred

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Q: QuestionIs it Vr compatible?

Asked 4 years ago by StarWolf.

• A:Answer Yes, this laptop is VR compatible.

  Answered 3 years ago by HP Team

  
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Q: QuestionCan I use an external 144hz monitor with this laptop?

Asked 4 years ago by Somecoolguy.

• A:Answer Yes, it can. If the monitor has an HDMI input, you can connect it directly with an HDMI cable. Because the port on the computer is an HDMI 2.0 port, it can easily do 1920x1080@ 144Hz.

  Answered 3 years ago by HP Team

  
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Q: QuestionSeveral questions regarding this laptop. Does the CPU and chipset support VT-D ? (chipset 64-bit QM77 / QS77) Is it a trusted platform module that has BIOS support? I understand most level 1 / 2 techs may not be able to answer this question.

Asked 4 years ago by somedude.

Q: QuestionIs this the 2021 version? and does this version have 144hz?

Asked 4 years ago by Anonymous.

• A:Answer Yes it is 144hz and no it's a 2020 model

  Answered 4 years ago by NoNameJakeVerified Purchase

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Q: QuestionCan I upgrade the graphics card on this laptop? If so will it affect anything else on the laptop like cooling?

Asked 4 years ago by SaltySoda.

• A:Answer Laptop GPU's cannot be replaced.

  Answered 4 years ago by pickleRickVerified Purchase

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