“Just purchased this laptop. Can't connect laptop to my HP printer. Message states: Driver is unavailable. Help!!!”

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• Too complex an issue to deal with here, but my preliminary suggestions are that you make sure both laptop and printer are connected to the same Wi-Fi signal from your modem. Also, you will get better results if you cable-connect the two to each other, at least for the initial setup.

  Answered by luislast 4 years ago

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• We are sorry to hear about your challenges. We recommend using the HP Print and Scan Doctor to diagnose the issue: https://bit.ly/2OOvDA6 We recommend reaching out to HP Support for further assistance: HP Support: https://support.hp.com

  Answered by HP Team 4 years ago

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