“Does Refurbished mean this Laptop was upgraded from Windows 10 or is Windows 11 Pro the original OS for this system? The reason I ask is that I have had issues with upgraded PCs as opposed to native OS loads.”
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Hello. Thanks for your question. This HP ZBook Firefly 15 G7 refurbished laptop comes preinstalled with Windows 11 Pro as its operating system. Refurbished products are pre-owned but restored to like-new condition through inspection, repair, and testing. If you need further assistance, we recommend reaching out to the Geek Squad at Best Buy or Best Buy customer service.
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