Hi, all of a sudden my hypervolt go 2 won't charged after the battery died. Any suggestions? A friend of mine said he had the same problem with hers. null

Question

LiamS · Accepted Answer

I had this issue when trying to charge with any usb-C to usb-C cable. You can only charge with a usb-C to usb-A cable like the one that comes in the box. If you’re using a usbC to usbC cable, try usbC to usbA

Answered by LiamS 2 years ago

Verified Purchase

BorisN · Answer

Call support and they will send you new device

Hyperice · Answer

Please reach out to our team at customersupport@hyperice.com and one of our agents would be happy to troubleshoot this issue and help get it resolved!

“Hi, all of a sudden my hypervolt go 2 won't charged after the battery died. Any suggestions? A friend of mine said he had the same problem with hers.”

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