A:AnswerThanks for reaching out! With each new Normatec device that is launched, our team does work to make them as quiet as possible. Our Normatec Elite system is our newest device and has the most advanced technology in it to date. As a whole, the control unit on the Elites will be quieter than the device you received in 2019.
Also, to note, you may hear a difference due to where the control unit is located. The Normatec Elite has the control units built into the sleeves and may be closer to you than the older Normatec control units since those had a separate system and connection hose.
A:AnswerThere are three different size options for the Normatec Elites as they come in short, standard, and tall lengths. The size option offered at Best Buy is the standard size.
A:AnswerThe Normatec Elites do come in the same short, standard, and tall sizes that the Normatec 3 Leg Attachments come in. Please contact us at customersupport@hyperice.com if you need help determining what size would be best for you!
A:AnswerPlease reach out to our team at customersupport@hyperice.com and one of our agents would be happy to troubleshoot and resolve this issue for you!
