“What is the name/model of the motherboard? Do you know the web page where I can update the firmware/BIOS? Thanks.”
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ASRock B360M IB-R1, but sold to IBP as an OEM part (if anyone knows better, please correct me) from what I understand. I found a couple forum posts on ASRock's website where people had to submit RMAs to IBP to get the right manual and driver disc. There's no support info about it on either ASRock's or IBP's sites. One post did have an address to a temporary downloadable pdf of the manual, but I can't remember which specific post. It isn't hard to find if you happen to make there before the download is no longer available.
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