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*Please thumbs up this response to help people who buy this computer* This same problem happened to me, but I have been around computers long enough to know what happened. You need to shutdown and then turn your computer back on with one monitor in. As it loads up, go into the BIOS settings. Then click the button to enter advanced mode. Go through the settings for onboard device config and enable dual monitor support. (It is originally disabled.) Then, you can save and exit BIOS, shut down your PC, and plug both monitors in. Turn the PC back on and it should load up just fine. This worked for me, so hopefully it will help you as well!
Sorry, there was a problem. Please try again later.There are (2) graphics cards. One is built-in to the mother board and disabled and the other one, the one that is working, will have multiple ports that you can use. There is only (1) HDMI port. If you want a second monitor you can use the DVI or Display port.
Sorry, there was a problem. Please try again later.I believe that one of them may be an "in" HDMI, for input of an XBOX or something along those lines to screen record it on your pc.
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