Questions & Answers

Name: iBUYPOWER - Gaming Desktop - Intel Core i7-9700F - 16GB Memory - NVIDIA GeForce RTX 2070 SUPER - 1TB HDD + 480GB Solid State Drive
Brand: iBUYPOWER
SKU: 6362981
Price: 579.99 USD
Rating: 4.7 (1489 reviews)

iBUYPOWER - Gaming Desktop - Intel Core i7-9700F - 16GB Memory - NVIDIA GeForce RTX 2070 SUPER - 1TB HDD + 480GB Solid State Drive

Model:: BB972; |
SKU:: 6362981

User rating, 4.7 out of 5 stars with 1489 reviews.

Highly rated by customers for:

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QuestionSo if i buy this pc does it come with windows 10,and pretty much all i have to do is plug kt in and game or do i have to buy a license in order to play?
Asked 5 years ago by Spoox.
- Answer Win 10 is pre-installed. Just go thru the normal setup after setting the hardware up.
  Answered 5 years ago by Anonymous
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QuestionWill this go on sale again? If so I’m buying this thing.
Asked 5 years ago by Adam.
- Answer Hello, Unfortunately we are unable to release sales information ahead of time, thank you for your question!
  Answered 5 years ago by iBUYPOWER Product Expert
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Questionwant to know the main board diagram. Which usb ports are 3.0 and why is the video cards fans not running
Asked 5 years ago by Gary.
- Answer The blue interior USB ports on the back of the machine are 3.0 the blue on top are not. Graphics card fans will only turn on when it’s hot enough for them to need to. You can also check wire connections inside your tower to be sure they’re plugged in but the fans don’t run 24/7 like they used to in an effort to reduce noise.
  Answered 5 years ago by Starky
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QuestionWhat is the refresh rate of the pc?
Asked 5 years ago by TooBrokeForAPC.
- Answer This does not have a refresh rate, it does not come with a monitor.
  Answered 5 years ago by CommunityAnswer
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QuestionIf this pc came with a gigabyte gpu then what would be the model that it comes with?
Asked 5 years ago by sdbuesvbu.
- Answer 2070
  Answered 5 years ago by Robert
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Questionwill it go back to $1199? Like around Martin Luther King jr day. because the price went up.
Asked 5 years ago by Mat.
- Answer Hello, Unfortunately we cannot announce sales ahead of time. Thank you for your question!
  Answered 5 years ago by iBUYPOWER Product Expert
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Questionif this gaming pc sells out will you guys restock?
Asked 5 years ago by mathew.
- Answer They will. this pc is very relevant
  Answered 5 years ago by Spoods
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QuestionWhat type of ram (I know the 8GB but what brand, what MHZ, etc) in in this.
Asked 5 years ago by cssand.
- Answer Unfortunately, we cannot specify the brand that is used in system as our brands vary dependent on what we have on hand. Thank you!
  Answered 5 years ago by iBUYPOWER Product Expert
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QuestionI don’t really understand how much storage or drive it has so how much does it have?
Asked 5 years ago by Frankie.
- Answer I know, it may be a little confusing. So, this computer has 2 hard drives. One that boots up, and the other is for storage.. The boot hard drive is a faster connection and therefore you boot time is really fast, and the other is for the storage which is a slower access time, but it holds a lot. So the boot drive is 1/2 TB (aka 500GB) and the storage is 1 TB (aka 1,000GB) So, if you parcel out the big programs to the 1TB, and all the boot programs to the 1/2Tb, you get a Chrome book boot-up, and a huge van as your storage
  Answered 5 years ago by Bryan
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QuestionCan you add usb-c and thunderbolt 3 capabilities to this system?
Asked 5 years ago by jedip.
- Answer Hello, You can use USB-C and thunderbolt 3 devices with this computer if your purchase the proper adapters. Thank you for your question!
  Answered 5 years ago by iBUYPOWER Product Expert
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QuestionI don't have any sound in my new PC, why doesn't the sound work. Please advise. thank you
Asked 5 years ago by Greg.
- Answer Hello! We are sorry to hear about your experience and thank you for expressing your concern. Please give us a call at (888)-618-6040 and our technical support will be able to assist you further in resolving this. Our Technical Support hours are Mon - Fri from 8:30 am - 5:00 pm PST. Thank you for your question!
  Answered 5 years ago by iBUYPOWER Product Expert
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QuestionHow much FPS would you run on med-low graphics with a 240 Hz monitor in Fortnite?
Asked 5 years ago by MSFClix.
- Answer Hello, Unfortunately we cannot provide FPS information as that is dependent on your in game settings. This computer comes with a 2070 Super which is a high end card, so you should be able to hit well over 200 frames if you aren't playing on high graphics. Thank you for your question!
  Answered 5 years ago by iBUYPOWER Product Expert
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QuestionIs the included keyboard mechanical?
Asked 5 years ago by pcperson123.
- Answer No, it it’s a standard membrane keyboard.
  Answered 5 years ago by kaledreth
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QuestionThe third (bottom) RGB fan is working but isn’t lighting up. What should I do?
Asked 5 years ago by Devan.
- Answer Check to see if all your rgb lights are plugged in properly mabye it got loose somehow.
  Answered 5 years ago by Fadew
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QuestionI bought this PC and it did not get a remote to change the lights what should I do
Asked 5 years ago by Seb.
- Answer Go to the store we’re u get it from and they will take care Of that issue
  Answered 5 years ago by Pareja
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QuestionCan you add a dvd player to this computer?
Asked 5 years ago by happycampper.
- Answer Sure, get an external USB Optical Drive.
  Answered 5 years ago by James
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QuestionHow many HDMI ports are there?
Asked 5 years ago by ToastyComputers.
- Answer One HDMI port. three display ports and a mini-display port. However you can run a display port to HDMI adapter.
  Answered 5 years ago by Anonymous
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QuestionHow much FPS does this reach for Minecraft at Max settings?
Asked 5 years ago by Devan.
- Answer Around 200fps with vanilla
  Answered 5 years ago by FreddyOnFire
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QuestionDoes this come with a remote to control the lights?
Asked 5 years ago by dirapproach921.
- Answer No, you’ll need to download a program called AURA. I had to do some googling/YouTube to find it because the included instructions were not very well written or accurate in my experience. But this AURA program does it all, do you want lights to be on even if the PC is off? You can do that. One solid color that breaths? That to.
  Answered 5 years ago by James
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Questionwindows 10 Installation at a later date and adding Bluetooth. If the system doesn't have a CD how is the operating system installed at a later date if necessary? How do you add Bluetooth functionality?
Asked 5 years ago by BeeBad.
- Answer you can format a usb drive to have windows on it. Bluetooth came with mine, not sure about yours if it does or not though.
  Answered 5 years ago by Craft
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Questions & Answers

iBUYPOWER - Gaming Desktop - Intel Core i7-9700F - 16GB Memory - NVIDIA GeForce RTX 2070 SUPER - 1TB HDD + 480GB Solid State Drive

Q: QuestionSo if i buy this pc does it come with windows 10,and pretty much all i have to do is plug kt in and game or do i have to buy a license in order to play?

Q: QuestionWill this go on sale again? If so I’m buying this thing.

Q: Questionwant to know the main board diagram. Which usb ports are 3.0 and why is the video cards fans not running

Q: QuestionWhat is the refresh rate of the pc?

Q: QuestionIf this pc came with a gigabyte gpu then what would be the model that it comes with?

Q: Questionwill it go back to $1199? Like around Martin Luther King jr day. because the price went up.

Q: Questionif this gaming pc sells out will you guys restock?

Q: QuestionWhat type of ram (I know the 8GB but what brand, what MHZ, etc) in in this.

Q: QuestionI don’t really understand how much storage or drive it has so how much does it have?

Q: QuestionCan you add usb-c and thunderbolt 3 capabilities to this system?

Q: QuestionI don't have any sound in my new PC, why doesn't the sound work. Please advise. thank you

Q: QuestionHow much FPS would you run on med-low graphics with a 240 Hz monitor in Fortnite?

Q: QuestionIs the included keyboard mechanical?

Q: QuestionThe third (bottom) RGB fan is working but isn’t lighting up. What should I do?

Q: QuestionI bought this PC and it did not get a remote to change the lights what should I do

Q: QuestionCan you add a dvd player to this computer?

Q: QuestionHow many HDMI ports are there?

Q: QuestionHow much FPS does this reach for Minecraft at Max settings?

Q: QuestionDoes this come with a remote to control the lights?

Q: Questionwindows 10 Installation at a later date and adding Bluetooth. If the system doesn't have a CD how is the operating system installed at a later date if necessary? How do you add Bluetooth functionality?

QuestionSo if i buy this pc does it come with windows 10,and pretty much all i have to do is plug kt in and game or do i have to buy a license in order to play?

QuestionWill this go on sale again? If so I’m buying this thing.

Questionwant to know the main board diagram. Which usb ports are 3.0 and why is the video cards fans not running

QuestionWhat is the refresh rate of the pc?

QuestionIf this pc came with a gigabyte gpu then what would be the model that it comes with?

Questionwill it go back to $1199? Like around Martin Luther King jr day. because the price went up.

Questionif this gaming pc sells out will you guys restock?

QuestionWhat type of ram (I know the 8GB but what brand, what MHZ, etc) in in this.

QuestionI don’t really understand how much storage or drive it has so how much does it have?

QuestionCan you add usb-c and thunderbolt 3 capabilities to this system?

QuestionI don't have any sound in my new PC, why doesn't the sound work. Please advise. thank you

QuestionHow much FPS would you run on med-low graphics with a 240 Hz monitor in Fortnite?

QuestionIs the included keyboard mechanical?

QuestionThe third (bottom) RGB fan is working but isn’t lighting up. What should I do?

QuestionI bought this PC and it did not get a remote to change the lights what should I do

QuestionCan you add a dvd player to this computer?

QuestionHow many HDMI ports are there?

QuestionHow much FPS does this reach for Minecraft at Max settings?

QuestionDoes this come with a remote to control the lights?

Questionwindows 10 Installation at a later date and adding Bluetooth. If the system doesn't have a CD how is the operating system installed at a later date if necessary? How do you add Bluetooth functionality?