My speaker will not turn on. The red light appears when charging, but the device does not turn on. I have used the reset button multiple times and it still does not work. What else should I do? null

Question

Jules · Accepted Answer

I thought that I was having the same problem. You have to press firmly on the power button for about 10 seconds.

iHome · Answer

We are sorry to hear about your experience.  Our goals is to make things right when something goes wrong.  Please contact us at 1-800-288-2792. Mon - Fri from 8am - 4pm EST.  Reference case # 441051

“My speaker will not turn on. The red light appears when charging, but the device does not turn on. I have used the reset button multiple times and it still does not work. What else should I do?”

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