“My speaker will not turn on. The red light appears when charging, but the device does not turn on. I have used the reset button multiple times and it still does not work. What else should I do?”

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• I thought that I was having the same problem. You have to press firmly on the power button for about 10 seconds.

  Answered by Jules 6 years ago

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• We are sorry to hear about your experience. Our goals is to make things right when something goes wrong. Please contact us at 1-800-288-2792. Mon - Fri from 8am - 4pm EST. Reference case # 441051

  Answered by iHome 6 years ago

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