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Thank you for your inquiry! Best Buy offers haul-away services for old appliances when you purchase a new one, like the Insignia™ 17 Cu. Ft. Garage Ready Convertible Upright Freezer. Typically, this service is available for an additional fee and must be arranged at the time of your new appliance purchase. When the delivery team brings your new freezer, they will take away your old one if you've scheduled the service. It's a convenient way to dispose of your old appliance responsibly. Keith | Insignia Support https://www.bestbuy.com/site/insignia-17-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-stainless-steel/6336445.p?skuId=6336445
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