“I have a 55" insignia TV when I installed my sound bar on the other side of the room and turned it on the soundbar works but my internal TV speakers dont..I went to the TV menu and try to turn TV speakers back on but it wont allow me to. Can I use both?”
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I am able to get sound from the TV with this sound bar. I use the audio optical cable and I just adjusted the sound from the TV from the TV remote. The soundbar volume will be adjusted from the remote they provide you. You might also have to adjust audio settings on TV to get sound to work. Hope this helps.
Sorry, there was a problem. Please try again later.Simply raise or lower the volume and test for sound. Right now I'm using an optical cable and I get sound from both the TV speakers and the sound bar. Whenever I lower the volume, I'll lose audio from the sound bar at times, though that typically happens when muting. What connectors are you using? And which Insignia model are you using? I'm currently using the 43" 4K Roku model so navigating the menus might not be the same if yours isn't Roku. On my Roku model, I simply go to "Audio Control" in the settings menu and select TV speakers for audio control. I recommend disconnecting the sound bar first and then access the TV speakers settings.
Sorry, there was a problem. Please try again later.This depends on the type of cable you are using to connect this soundbar. Please contact us at Insignia at 877-467-4289 for your support needs and we will help you.
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