“Having problems with transferring files from [DEAD] laptop to a new laptop. Any tips? .. Hello, I have purchased this 2.5 Serial ATA Enclosure yesterday, hoping to retrieve not all (that could be asking for too much in my opinion) but other really important files. These files are very important to myself, as they're all I'm looking towards from my old laptop that is dead. I checked & safely removed the dead laptop's HDD and followed the manual carefully putting and using it in the Enclosure. I put it all together, plug it in to one USB port on my new laptop that I believe is a 3.0 port, the light indicator turned on (blue), the "Safely Remove" notification had popped up always, but still had no sight in "My PC" settings. The blue light indicator turned on, once plugged in, but turned off after about 1 to maybe 3 minutes. The notification was gone after such. So I tried using another USB port that I believe may be only a 2.0 (2 USB ports on left side, 1 USB port on the right side. To be believed like my old laptop, the separated single USB port had always been 3.0) - but the same incident had occurred like before, I have not tried the last USB port, but will be trying such. Again, all I wish to do (hopefully) is to retrieve important files and not many folders from my old (dead) laptop's hard drive. Any tips for if I had done anything wrong? And yes, I know on the package it does not state anything to do with using Windows 10 compatibility. Could that be the problem? But I've also seen in other questions and solutions here that it has worked for others when it comes to Windows 10. I'll be trying this again once more, but if I have the same issue I assume that I will be recommended to another device/product, or to return this enclosure, or to do what I am thinking of doing which is asking Best Buy or Geek Squad. Last but not least, this is only to transfer files from a (DEAD) laptop that had Windows 10 to a (NEW) laptop that also is running Windows 10. Please help & thank you!”
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I am having the exact same issue I spent $80 on an insignia Ex ternal Hard drive and but a laptop but for some reason it doesn't give me an option to download or copy and paste the media files from the insignia external hard drive. It's a windows 10 laptop please tell me that there is a way that I can simply download the media from the external hard drive!!
Sorry, there was a problem. Please try again later.If the old laptop is dead from hard drive failure it will not work in the device. Check Explorer to make sure the drive is seen. If so you may need to unlock it if it was encryptEd. If the drive is not a solid state see if you hear the motors in it. SSD don'tmake noise so the sound test only works on old style hard drives. If you are desperate for the data you can pay a professional money to recover the drive. That is very costly.
Sorry, there was a problem. Please try again later.I can't seem to understand the process you're explaining. How are you booting the laptop from a dead drive? Oh, you have a new laptop? OK, so you want to try to read from the old drive. Can you see it in the file system app? It could be a number of reasons why the old drive is not reading on your new system. I suggest you go to some help forums or take the darned thing to Best Buy to have it checked out by their Nerds.
Sorry, there was a problem. Please try again later.This sounds like your hard disk from the failed computer is bad. Does the the drive show up in your file manager under "This PC" ? If not then most likely the Hard disk is bad and not the enclosure.
Sorry, there was a problem. Please try again later.Sorry to say but it sounds like the hard drive itself may be the issue. The USB 3 cable /case will work on a USB 2 port without issues, just at a slower transfer rate. When you plug in the drive on the computer do you feel it vibrate or hear it spinning? Unless the drive is an SDD you should get some indication it is spinning. ~ Chris
Sorry, there was a problem. Please try again later.Its not the drive thats the issue. Its the "dead" HDD giving you issues. Taking that drive out from the laptop won't allow you to boot from external drives in windows 10 with out a few steps. But accessing any files should be easily done as I just did what you just asked. I took a HDD from a windows 8 computer and popped it in the 2.5 drive, on a windows 10 laptop. The drive showed up and I was able to copy the files/pictures over.
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