“I have one question: The instructions say to use the "Safely remove hardware" button before ejecting the drives ot powering it off. I clicked on that but it responded that the drive was still in use. Do I need to close File Explorer?”
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Hi TampaTom! Yes, you’re correct. When you’re trying to safely remove a drive using the “Safely Remove Hardware” option and it says the drive is still in use, it often means that a file from the drive is open somewhere on your computer. Closing File Explorer might help, but it’s also important to make sure that there are no programs running that might be using a file from the drive. This includes any documents, images, or other files that might be open. Once you’ve closed all possible files and applications that might be accessing the drive, you can try the “Safely Remove Hardware” option again. If it still doesn’t work, a restart of your computer should clear any locks on the drive and allow you to safely remove it. Remember, it’s important to use the “Safely Remove Hardware” option to prevent data corruption by ensuring all data has been written before the drive is disconnected. For more product information, please check the link below. |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-2-bay-hdd-docking-station/6153102.p?skuId=6153102
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