Questions & Answers

Q: QuestionWhat does the LED indicator on this Insignia hard drive enclosure docking station show?

• A:Answer The LED indicator light shows the working status of each device.

Q: QuestionHow many hard drives can be connected to this docking station at the same time?

• A:Answer This docking station has dual bays, allowing you to connect two hard drives simultaneously.

Q: QuestionIs the AC adapter included with this docking station?

• A:Answer Yes, the AC adapter is included with the docking station.

Q: QuestionWhat type of cable does this Insignia hard drive enclosure docking station come with?

• A:Answer It comes with a USB 3.0 to USB 3.0 type B cable.

Q: QuestionWhich hard drive sizes are compatible with this Insignia docking station?

• A:Answer It is compatible with both 2.5" and 3.5" shared hard drives.

Q: QuestionDoes this docking station have an on/off switch?

• A:Answer Yes, it has an on/off switch for easily conserving power.

Q: QuestionCan I clone HD to SSD with this device? Swapping out a HDD with a SSD in laptop is the scenario.

Asked 6 years ago by Cloning.

• A:Answer Yes you can. That is exactly what I used it for.

  Answered 6 years ago by Jmnt499

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Q: QuestionTrying to download info from the harddrive of an old laptop. Was told at BestBuy that I would have to boot the drive in order to see the files. Only 1 answer on here mentioned booting the drive. Is it necessary to boot the drive to copy files?

Asked 5 years ago by jjjay.

• A:Answer I have had several computers that stopped booting up. At times, I just wanted to upgrade an old computer but keep the files from the hard drive. In either case, it is a fairly simple procedure to retrieve your files. First, you will need to know how to remove the hard drive from the existing computer. You will need to purchase a HDD docking station. ( Note: you will need to verify what type of hard drive connection you are retrieving the files from, i.e SATA or IDE) You must purchase the correct docking station or the pin connectors will not fit. You will also need a computer to download your files to. Once the old hard drive is in the docking station, the docking station will power and connect to your new computer via USB port. There should be directions with the docking station to help you. Your old hard drive is now acting like an external drive and if everything is configured correctly, it will open on the receiving computer as a drive, i.e. f drive, g drive, Note: you will only be able to open certain files but not the programs running them. You can then move the old files to the new computer. ** I am giving one solution that has worked for me. I realize that there may be other solutions and more specific info so maybe someone else can fill in anything I may have missed. Hope this helps!

  I would recommend:

  • 

    Insignia™ - 2-Bay HDD docking station

    User rating, 4.54 out of 5 stars with 1880 reviews.

    (1,880)

  Answered 5 years ago by DaveVerified Purchase

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Q: QuestionDoes this work with Western Digital hard drives? Also does it work with PATA/IDE drives

Asked 6 years ago by BoB.

• A:Answer This will work with Western Digital drives. I'm not sure what the exact size limit is, but my Western Digital drive is 8 TB and it works fine with it. This will NOT work with PATA/IDE drives, and will only work with SATA drives.

  Answered 6 years ago by MattVerified Purchase

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Q: QuestionWhen I try to insert this into the insignia it ends up bending a couple of the pins. This is my first time doing anything like this so maybe this is the wrong thing to retrieve the data from this hard drive?

Asked 6 years ago by Mom25boyz.

• A:Answer That drive has an ide interface. The drive dock works for sata. You will need to find a different external drive controller

  Answered 6 years ago by BuzzVerified Purchase

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Q: QuestionDoes it make perfectly toasted bread?

Asked 4 years ago by Toastgamer1071.

• A:Answer Yes it makes perfectly golden toast! My only issue is that the only bread it'll take is 3.5 inch or 2.5 inch. :-/

  Answered 4 years ago by RksulliVerified Purchase

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Q: QuestionCould someone please give a highly detailed step by step instruction of how to clone Windows and everything that's on one hard drive to another? The manual does not have any instructions to do this at all. The previous answers do not answer this well.

Asked 3 years ago by ITInTraining.

• A:Answer This docking station does not come with a cloning software. This station lets you dock and swap drives from your desktop or laptop computer simultaneously, using a single USB port. It allows fast data transfer.

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionHow many usb 3 ports does this item require to work? Can I read two drives at the same time?

Asked 6 years ago by Stash.

• A:Answer It hooks in with a USB 3 drive (only 1 USB drive port is needed) on your main computer but does house and lets you read/write and exchange data from both of these drives and and of your main computer.. Super versatile..works great.

  Answered 6 years ago by GayleVerified Purchase

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Q: QuestionCan you use this dock to clone a hard drive to a second hard drive?

Asked 5 years ago by Dave.

• A:Answer Yes. However, there is no cloning capability built in to the hardware because it is not a dedicated duplicator. You will need some sort of disk image copy software like Acronis Disk Director or Clonezilla.

  Answered 5 years ago by SATXTechieVerified Purchase

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Q: Questioncan you duplicate a hard drive

Asked 5 years ago by Anonymous.

• A:Answer I used it to clone my hard drive to a larger solid state drive and worked great. I needed to use 3rd Party Software for mine.

  Answered 5 years ago by Husky860

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Q: QuestionDoes this support RAID 0?

Asked 3 years ago by Jimmy.

• A:Answer No, this product does not support RAID 0.

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionHow do I find out if my Acer HDD is SATA? Where do I find it on my HDD?

Asked 5 years ago by Nathair.

• A:Answer Usually if you check the laptops model it’ll note online if it’s SATA, or IDE. You can also use pictures to reference it. IDE has a bunch of pins, while SATA is two different length ports next to each other. Also tip, most recent computers, 10 years or newer, are SATA!

  Answered 4 years ago by AppleD

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Q: QuestionCan I use this to retrieve data off old hard drives from laptops that dont work anymore? I'm trying to get data (music & photos) off the drives.

Asked 6 years ago by Gregisme1975.

• A:Answer Yes. As long as they came from a windows device and are still mountable. If the drives are physically sound Windows should see them. If they are corrupt or have mechanical problems then probably not. Although there are data recovery programs out there that can help and having this device is just what one needs for that operation.

  Answered 6 years ago by JBMIVerified Purchase

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Q: QuestionIf the connected computer is turned off or put to sleep, will the drives in the dock stop spinning? Or are the drives always spinning as long as the dock is turned on?

Asked 3 years ago by RobR.

• A:Answer The drives spin down and park when the computer goes to sleep or powers off.

  Answered 3 years ago by AlanVerified Purchase

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Q: QuestionI know the documentation says it only works with hard drives up to 8TB. Has anyone tried bigger hard drives? I have an 18TB hard drive that I would like to use

Asked 3 years ago by SaltLakeDude.

• A:Answer The maximum capacity of each bay is up to 8 TB.

  Answered 3 years ago by InsigniaCustomerSupport

  
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