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  • QuestionCan you adjust the temperature? Can it be set below. Zero?

    Asked by TxDoc.

    • Answer The Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer is designed to operate efficiently in a wide range of environments. In fridge mode, it functions best in ambient temperatures between 50°F and 110°F (10°C to 43°C). In freezer mode, it can handle colder conditions, from 0°F to 110°F (-17.8°C to 43.3°C). This makes it ideal for use in garages or basements where temperatures can fluctuate. Patricia | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionWhat are the interior dimensions. Will a sheet pan 26” x18” fit on a shelf?

    Asked by Aaron.

    • Answer Thank you for your inquiry! the interior dimensions of the Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer being 26 inches wide × 15.6 inches deep × 66.7 inches high, a standard full-size sheet pan measuring 26 inches × 18 inches will not fit flat on the shelf. While the width is just enough, the depth of 15.6 inches is too short to accommodate the 18-inch length of the pan. You might be able to fit the pan diagonally, depending on the shelf spacing and clearance, but it won’t sit flat. If storing sheet pans is a priority, you may want to consider a unit with a deeper interior or use half-sheet pans instead. Keith | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionWhat are the dimensions of the 21 cu. ft. model WITHOUT the door?

    Asked by Anonymous.

    • Answer The dimensions of the Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer without the door are approximately 76 13/16 inches (height) x 32 13/16 inches (width) x 29 inches (depth). These measurements represent the main cabinet of the freezer. Keep in mind that removing the door might affect the overall stability and functionality of the unit, and it's typically not recommended for regular use. These dimensions are provided to give you an idea of the space the main body of the freezer occupies. If you have any other questions or need further assistance, feel free to contact our Insignia customer support team (877-467-4289). - Mae | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionHow do I remove the shelves in the door? They seemed locked in.

    Asked by Shelves.

    • Answer To remove the shelves in the door of your Insignia upright freezer, try gently squeezing or pushing inwards on both sides of the shelf and then lifting it upwards. They are usually designed to be released with this slight pressure and upward motion. If they still feel locked, double-check if there are any small tabs or levers that might need to be pressed or slid to release the shelf. If you continue to have trouble, please contact our Insignia customer support team (877-467-4289) for further assistance. - Mae | Insignia Support

      Answered by InsigniaCustomerSupport

  • Questionwhat are the interior shelf dimensions?

    Asked by Anonymous.

  • QuestionWhat is the interior width of this refrigerator? I want to put two boxes in it side-by-side and stack them two levels high on top of each other.

    Asked by Tom.

    • Answer The interior width of the Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer is 26 inches. Patricia | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionLooking at back of freezer which side does power cord come out from left or right side and how long is the power cord

    Asked by Gar27.

    • Answer Hi there. The power cord for the Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer comes out from the left side when looking at the back of the unit. The length of the power cord is approximately 5 to 6 feet. If you ever have any questions or need assistance with any of your Insignia products, please don't hesitate to reach out. Ivy | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionDoes door reverse

    Asked by Katydid.

    • Answer Hi Katydid, thank you for your question about the Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer. Unfortunately, this model does not have a reversible door feature. The door is designed to open from one side only. - Shiela | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionIs this freezer UL rated?

    Asked by Zhao.

    • Answer Hi! Thank you for reaching out. All of Insignia Products are UL certified. I hope this answers your question and if you have further questions, feel free to ask! - Carl | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionDoes the freezer have a drip tray in the 21 cu freezer/ refrigerator

    Asked by NancyM.

    • Answer Thank you for your inquiry! The Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification does not specifically mention having a drip tray in its product details. It features a convertible design, allowing it to function as either a freezer or refrigerator, and includes 4 glass shelves and 2 plastic drawers for organization. Insignia Support https://www.bestbuy.com/site/insignia-21-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-white/6336452.p?skuId=6336452

      Answered by InsigniaCustomerSupport

  • QuestionWhere can i get a replacement shelf for this freezer. I shattered the bottom shelf.

    Asked by Simi.

    • Answer I'm sorry to hear about the shattered shelf. For a replacement shelf for your Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer, you can reach our Insignia customer support team (877-467-4289). They will be able to help you get the replacement shelf you need. If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionWhere can I find the service manual for the NS-UZ21WHO freezer/refrigerator? Best Buy does not have the part to service this appliance but I can find it online and need to replace it myself.

    Asked by JW.

    • Answer For assistance with your Insignia NS-UZ21WHO freezer/refrigerator, you can contact Insignia Support directly. We will be glad to help you out with the service manual and any other inquiries you might have. Here are the contact details: Insignia Support: Phone: 1-877-467-4289 Email: [email protected]. I hope this helps! If you have any other questions, feel free to ask. Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

      Answered by InsigniaCustomerSupport

  • QuestionWhat is the temperature range for this convertible in refrigerator mode when in garage is it the same 0 to 110 degree range as for when used as a freezer

    Asked by Gar27.

    • Answer Thank you for reaching out to us. We understand your concern regarding the temperature range of our refrigerator. Our refrigerators are designed to operate efficiently within a temperature range of 37°F to 110°F. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-21-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-white/6336452.p?skuId=6336452

      Answered by InsigniaCustomerSupport

  • QuestionIs this refrigerator able to be legally used in a commercial kitchen setting?

    Asked by WGMBusiness.

    • Answer The Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer is designed primarily for residential use and may not meet all the specific requirements for commercial kitchen settings. Commercial kitchens often have stringent regulations and standards for appliances, including NSF certification and other health and safety requirements. It's best to check with local health and safety regulations or consult with a professional to ensure compliance if you plan to use this freezer in a commercial kitchen. If you have any other questions or need further assistance, feel free to ask!

      Answered by InsigniaCustomerSupport

  • QuestionDo you offer pick up service for the old refrigerator and if so, how much does it cost

    Asked by BillJTall.

    • Answer I was offered the service but didn’t need it. Can’t remember the exact price but it was very reasonable, maybe $30?

      Answered by user862875

  • QuestionWhat is the AMPS of this upright freezer? It skips this in details.

    Asked by missionman.

    • Answer The Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer operates at 1.5 amps. If you have any more questions or need further assistance, feel free to ask!

      Answered by InsigniaCustomerSupport

  • Questionis it a commericial freezer? can I use it smoothie store?

    Asked by kr.

    • Answer Thank you for your inquiry! The Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification is designed primarily for residential use. However, it can be used in a commercial setting like a smoothie store, as long as it meets your storage needs and local health regulations. This freezer is versatile with its convertible design, allowing you to switch between freezer and refrigerator modes, which can be quite handy for different storage requirements. Keith | Insignia Support https://www.bestbuy.com/site/insignia-21-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-white/6336452.p?skuId=6336452

      Answered by InsigniaCustomerSupport

  • Questioncan this be transported horizontal?

    Asked by chad.

    • Answer Hi Chad! Yes, you can. Please note that for new units that were not in the upright position during transportation, it is recommend that you need to wait at least six (6) hours after transport before plugging in and using the unit. This is to allow the coolant to properly settle within the appliance. For more product information, feel free to ask. |Angelica| Insignia Products|

      Answered by InsigniaCustomerSupport

  • QuestionIs this model definitely frost free? Your advertising does not say one way or the other.

    Asked by Frost.

    • Answer Yes, definitely frost free.

      Answered by user862875