“I cannot get the TV to synch with my cable provider. I keep getting a screen that says Webpage not available/net ERROR_HTP_RESPONSE-CODE-FAILURE. I talked to an Xfinity tech yesterday and we tried to fix the issue but he/I was unable to help. What am”
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Hello nonieB1, We are very sprry to read you are experiencing issues with one of our products. To get the best video, you should use the best connection type which is the HDMI cable. To proceed, please follow the steps below: Make sure that your TV’s power cord is unplugged and all connected equipment is turned off. Connect a coaxial cable (not provided) to the cable wall jack and to the cable-in jack on the cable or satellite box. Connect an HDMI cable (not provided) to one of the HDMI jacks on your TV and to the HDMI out jack on the cable or satellite box. Plug your TV’s power cord into a power outlet, turn on your TV, then turn on the cable or satellite box. On the HOME screen, navigate to the INPUTS row, then select HDMI1, HDMI2, or HDMI3. For more questions and product support you may contact our customer service at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST. Chelsea Insignia Support Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
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