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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2154 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 24" Class F20 Series LED Full HD Smart Fire TV favorably for its picture quality, ease of use, and reasonable price. The size and lightweight design are also appreciated by many. However, some customers have expressed concerns about the remote control, connectivity, and viewing angle. A few have also noted that the volume could be louder and there is a lack of memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,154 reviews
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Smart and Space-Saving for My Kitchen

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Insignia 24" Fire TV for my apartment kitchen, and it’s been a great fit. The compact size works perfectly in the space, and the Full HD picture is sharp enough for casual viewing. Fire TV integration is smooth, and Alexa voice control is a bonus when multitasking. Streaming apps load quickly, and setup was simple. Sound is okay for the size. Overall, it’s a smart, affordable choice for small spaces.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv size

    Rated 5 out of 5 stars

    Insignia 24" - Great Value and Picture Quality!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV. The picture quality is fantastic for a 24-inch TV, with vibrant colors and sharp clarity. The Full HD resolution makes watching movies, shows, and streaming content a pleasure. Setting up the Smart Fire TV was a breeze, and the integration with Alexa is seamless. I love the convenience of voice control and the built-in Fire TV platform, which provides easy access to popular streaming services like Netflix, Prime Video, and Hulu. The user interface is intuitive and easy to navigate, even for someone who's not tech-savvy. The sound quality is solid for a TV of this size, and I appreciate the compact design — it fits perfectly in smaller spaces without compromising on performance. The TV also has great connectivity options, including HDMI and USB ports, making it easy to connect other devices. For the price, this TV is a great value. It’s ideal for a bedroom, kitchen, or smaller living space. Highly recommend it if you're looking for an affordable, high-quality smart TV!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback, DebbieS! We're thrilled to hear that you're very impressed with the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV. It's great to know that you appreciate the picture quality, ease of setup, and seamless Alexa integration. We're glad the compact design and connectivity options are meeting your needs. Your recommendation means a lot to us, and we hope you continue to enjoy your TV! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Price plus quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is perfect for my kitchen. Great picture quality and sound. Putting the stand legs on was tricky…need a magnetic screw driver to make it work easily. Set-up went smoothly when connecting to WiFi and adding apps. Great price. Happy with my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Better than the 720p version in several ways.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first purchased the 720p version of this TV, as a 24" screen at any distance is pretty much just as clear as 1080p; however, using in my kitchen often only a few feet from the screen, it's noticeable. A small variance is that on this 1080p version, the support legs are angled out at the front, in toward the back (rather than the straight/perpendicular legs of the 720p model), and this fit my application better. The biggest difference (aside from the better resolution) and one which makes it 100% worth the $20 price difference (at the time of this writing, and with both on sale) is the matte/non-glare screen on the 1080p version. It is a night and day difference in viewing ability. In the attached photo, you'll notice the difference right away. The TV is bulkier than it needs to be, but that bulk gives it space for slightly bigger speakers than a thinner set. The sound remains mediocre, though, requiring the sound setting of "Clear Voice" for the best intelligibility while watching standard shows. Volume is adequate for my purposes. This TV does have the ability to pair with Bluetooth devices including speakers and earphones, even though the instructions never mention it. You need to go to the "Main" settings page from the FireTV screen, and you'll find it, and a lot of other unreferenced settings. This was a desired feature, but in my case, I may not be able to use it. The BT sound settings allow for only 1 -200ms offset which, in my case, is inadequate. The video leads the audio ever so slightly, and just enough to make it distracting and annoying. Picture quality is great right out of the box in "Standard" mode, though in darker environments, "Movie" looks a bit better. I haven't used the FireTV interface enough to weigh in on it, as I gave a Google TV device plugged in instead. That said, setup was straightforward, and the GUI is initially easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Good small tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality. Some apps the volume is very quiet but that’s it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Insignia 24”

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little TV! Served my needs. I was tech savvy years back. But no more! I turned into my parents! Easy set up. Easy to navigate. Just plug her in and watch for free or subscribe to what you want. No cables or wires as long as you have internet access. It’s great! Picture, sound, and price good too! I recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Just right

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect little bedroom tv, doesn't dominate the space. Lightweight and sits on glass bookshelf no problem. Idk maybe its easier now but when I bought this around a year ago it was hard to find a small tv that offered more than 720p especially at a decent price. Its all I need it to be and am very happy with it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that our TV fits perfectly in your bedroom without dominating the space. It's great to know that its lightweight design works well on your glass bookshelf and that you found it to be a good value, especially with more than 720p resolution. Your satisfaction is important to us, and we are committed to maintaining the quality you expect.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV option for smaller locations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this TV to wall-mount in front of a treadmill in our exercise room. It was easy to mount and the wireless reception is pretty good so no hardwire was required for Internet connectivity. The menu choices are straightforward if you've ever used a smart TV. The menu response is a bit slow at startup, but this is a minor nit. The picture is very good and a true HD resolution. Sound is limited in a noisy environment but that will be the case with any built-in speakers in a thin cabinet. If you want more volume consider adding some amplified external speakers. For the price, I think this is a great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for our kitchen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, excellent picture quality and easy to use remote. Great TV for our kitchen, and great price! Recommended!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great feedback! We’re happy to hear that the setup was easy, the picture quality is excellent, and the remote is user-friendly. It’s great to know the TV is a perfect fit for your kitchen and that you found it to be a great value. We truly appreciate your recommendation and support.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great TV for a small space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as open box for a great deal, needed to replace a small TV in our kitchen, Great features and picture for the price with the full HD (1080P) and Fire TV/Alexa capabilities. Fit nicely on a mount between the upper cabinet and the countertop, Works well with Antenna, Fios cable and smart Apps on the network. As long as it lasts, I will be very happy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that our open-box deal met your needs as a replacement for your kitchen TV. It's great that you're enjoying the features, picture quality, and compatibility with various devices. We aim to provide long-lasting satisfaction, and we're here to assist you if you have any questions in the future. Thank you for choosing our product! Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Tv size

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was well worth the price. It’s probably the best smart tv I have ever had. As far as features go it out does all other smart tvs and I’m definitely going to purchase the bigger version also

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, KedarQ, for your fantastic feedback on the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV! We're thrilled to hear that you find it to be the best smart TV you've ever had and that its features exceed your expectations. It's great to know you're considering purchasing the larger version as well. Your satisfaction is important to us, and we appreciate you sharing your positive experience! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciate you sharing your thoughts on the television. It's wonderful to hear that you find it to be a great TV. We are always striving to provide excellent products, and your feedback is very valuable to us. We hope you continue to enjoy your viewing experience. Thank you for choosing our product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Fire TV is horrible but the TV is fine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the TV is great for its given use. It is in a spare room where anyone can go if they want some down time from the rest of the household. The pic is good, the sound is better than expected for the size of television but Amazon's Fire TV is horrible and getting worse. You turn it on, select your profile and you're immediately getting hit with actual trailers for shows or movies that you have no interest in ever seeing. I just don't understand why FIRE TV and ANDROID TV think it is okay to throw noise and video pollution into our house every time we interact with their device. I've unplugged my Amazon Alexa for this very same reason. No matter what settings I disabled, it always felt like the "ads" never really went away. Maybe I have a broad idea of what an ad is but if I didn't ask for it, I don't want to see it or hear it. When we watched free over-the-air TV, there was an understanding, here is a free show, sit through this ad. Now it is, you buy the TV, you pay for a streaming service, the interface is still going to give you ads. Maybe I'll be a cheap Roku stick to plug in and avoid FireTV completely. See pic of annoying full screen ad with audio that pops up once you select your profile. Yes I do recommend it but with the above caveat.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We appreciate your feedback regarding your experience with our TV. We're glad to hear that you find the picture quality satisfactory and that the sound exceeds your expectations for the size of the television. However, we apologize for any inconvenience caused by the performance of Amazon's Fire TV. Your feedback is valuable to us, and we will take it into consideration as we continue to improve our products and services. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to us. Keith | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great HD LED TV at this Size and Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this in my kitchen. Surprised by how good sound is given size and price. Note that I gave it 5 stars for sound and picture given its price. I’m not saying this is a 5 star pic quality vs a LG OLED 60 inch, but for size and price, it’s a 5 star. Remote is high quality with voice command and very compact. Has plenty of HDMI inputs, as well. Highly recommend this TV if space/size limit is a concern.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed review! We're glad to hear that you are pleasantly surprised by the sound quality and overall performance of the TV, especially given its size and price. It's great to know that the remote's high quality and voice command feature, along with the ample HDMI inputs, have met your needs. We appreciate your recommendation and support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    FireTv and Speediance, what a combo!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opened the box to find the screen cracked and the unit not working, probably shipping? I got a replacement unit from BestBuy. My reps for rowing on my Speediance have gone from 200 to 500 based on both Sirius and Netflix, courtesy of my 1080P Fire TV which I love.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We're sorry to hear that your first unit arrived damaged—shipping issues can be frustrating—but we're glad our team was able to get a replacement to you quickly. It’s awesome to hear how your new Insignia™ 24" Class F20 Series Smart Fire TV has enhanced your workouts with Speediance! Streaming Sirius and Netflix in full HD while rowing sounds like a powerful combo—and those rep gains speak for themselves! Thanks for choosing Insignia. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great smaller tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this small tv. Easy setup and great picture. I love the fire smart tv.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, JanM, for your review! We're delighted to hear that you're very happy with your Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV. It's great to know that the setup was easy and the picture quality is excellent. Enjoy your new Fire Smart TV! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great buy for the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little tv has a great picture! If you're looking for a small tv to put in a small space, this is an excellent choice. It even has inputs for HDMI, USB and BNC connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great! The picture is clear, it was easy to set up, and it fits nicely under our kitchen cabinets. Not to mention the price, which was lower cost than the last one I bought 7 years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Perfect fit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting use to the features but so far the picture is clear and the sound ok. The “fire” feature is a great addition. Added a 100/100 mount to the back and fit perfectly. Liking it so much and it being very inexpensive I may add a second TV to my cabana area on my boat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great small TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online ordering was easy, pick up was easy. Amazingly great little TV. Light weight if you need to move it from room to room, picture quality is outstanding and the home screen and apps are easy to navigate.

    I would recommend this to a friend
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