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I had a problem with a remote that won't pair...I was told by my tech person to find the setup button ,push it and go down to pair remote and push it. Get the 3 digit code on the tv screen and enter the code on the remote . It should work. The menu button is not the setup button. It took 2 or 3 tries just keep pushing pair remote until code shows up and don't hesitate putting code into the remote. Hope this works for you.
Sorry, there was a problem. Please try again later.I also tried with remotes that seemed compatible and was unable to get the number keypad to work.
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