A:AnswerHi Kmac! You can try contacting the manufacturer directly by calling 1-877-467-4289 to inquire about purchasing a replacement inside middle door tray in white for your Insignia refrigerator.
JC | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
A:AnswerI am not sure but they should because everyone doesn't live in a one floor house..or an apartment.
I love my refrigerator and the price and delivery was awesome!
A:AnswerHello there,
You may visit our website through www.insigniaproducts.com/support and put in the model number on the search box and go to support and downloads.
Insignia Support,
Merjorie
A:AnswerThe refrigerator is more or less 3 inches thick including the gasket. This may not fit with your doorway that is 29 inches wide.
Mary II Insignia Products Customer Support
A:AnswerIce-maker ready
Accessorize your fridge with an optional automatic ice maker in the freezer compartment (ice maker model NS-ICEF2W2 sold separately).
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
A:AnswerHello, thank you for the question. Yes, this refrigerator includes a 1-year limited warranty covering defects in materials and workmanship under normal use. You can review the warranty details in the user manual, available on the Best Buy product page under Features > Manuals & Guides, or on the Insignia support website by searching the model number.
Poojitha | Insignia
A:AnswerHello, thank you for the question. The Insignia 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator with Handles is not classified as a garage-ready refrigerator. It is designed to operate within its specified ambient temperature range, so performance may be affected in environments that become excessively hot or cold, such as some garages.
Poojitha | Insignia
A:AnswerHello, thank you for your question. No, this Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is not rated as garage ready. For best performance, it should be used in a climate-controlled indoor environment.
Sudeep | Insignia
A:AnswerHello Leon,
Thank you for your question. For the best performance, the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator should be installed in an area with an ambient temperature between 50°F and 110°F (10°C to 43°C). We also recommend positioning the refrigerator away from heat sources and direct sunlight.
Sidhartha | Insignia
A:AnswerHello Michele,
Thank you for your question. The bowl-like structure at the back of the refrigerator is part of the condensate drainage system and is designed to collect and evaporate defrost water. We do not recommend removing it, as it is an important component of normal refrigerator operation.
If you believe it needs cleaning or there is excessive water buildup, please contact us at 1-877-467-4289 or insignia@bestbuy.com for assistance.
Sidhartha | Insignia
A:AnswerDear Customer, thank you for your question. You can easily download the owner’s manual for your Insignia™ 30 in. Wide 18 Cu. Ft. Top‑Freezer Refrigerator (Model NS‑RTM18WHD2) by visiting www.bestbuy.com and searching for the model number. Once on the product page, scroll to the Features section and click on User Manual to download it.
Rafay | Insignia Products
A:AnswerHi, Thank you for your question. The Insignia 30" Wide 18 Cu. Ft. Top‑Freezer Refrigerator (Model NS‑RTM18WHD2) is not a Sub‑Zero freezer. Sub‑Zero is a premium luxury brand known for built‑in refrigeration systems, while this Insignia model is a standard top‑freezer refrigerator designed for everyday home use. Shashank | Insignia Products
A:AnswerHello, thank you for your question. This Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is generally considered a mid-size to standard full-size refrigerator for apartments and smaller households. While larger full-size models can range from 20–25 cu. ft. or more, an 18 cu. ft. unit still offers ample capacity for everyday use in most homes. Sudeep | Insignia
A:AnswerHello Bob, thank you for your question. The power cord on this Insignia™ refrigerator is approximately 5 1/4 ft. (1.65 m) long. It is typically located on the back of the unit, positioned toward the right-hand side when facing the refrigerator. This allows for convenient connection to a nearby wall outlet. If you have any additional questions, feel free to reach out to us at 1-877-467-4289 or insignia@bestbuy.com. We will be happy to help you.
Sudeep | Insignia
A:AnswerHello, thank you for the question. This Insignia 18 Cu. Ft. Top-Freezer Refrigerator is designed to operate within an ambient temperature range of 50°F to 110°F (10°C to 43°C). Temperatures below this range, such as in an unheated space during winter, may affect performance or cause potential issues when not in use. For best results, it’s recommended to keep the unit in a temperature-controlled environment.
Poojitha | Insignia
