“water has collected in the back of the unit in a bowl like structure that is screwed in. can I remove it to clean it”
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Hello Michele, Thank you for your question. The bowl-like structure at the back of the refrigerator is part of the condensate drainage system and is designed to collect and evaporate defrost water. We do not recommend removing it, as it is an important component of normal refrigerator operation. If you believe it needs cleaning or there is excessive water buildup, please contact us at 1-877-467-4289 or insignia@bestbuy.com for assistance. Sidhartha | Insignia
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