“My TV had an automatic update and now it doesn’t recognize either HDMI port. I’ve tried turning it off for 60 seconds, then turning it on again, and switching between HDMI 1 and HDMI 2. It will highlight the input I’ve plugged the cable into, but nothing”
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Hello, thank you for your question. For the Insignia 32" FE Series Smart Fire TV (Model: NS32-FEFL26), disconnect the TV and HDMI devices from power, unplug all HDMI cables, wait 60 seconds, then reconnect and power on the HDMI device before the TV; also test another HDMI cable and device to isolate the issue. If neither HDMI port works afterward, please contact Insignia Support at 1‑877‑467‑4289 for live assistance. Mueez | Insignia
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