“Directly out of the box there is a hazy film all over the TV screen. I thought it was just a protective film to be removed, but there isn't one. Doesn't it usually have a protective film? If not, best way to clean it? Microfiber cloth isn't working”

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• The Fire TV Edition television does not feature a protective film. If you receive a product that is damaged in shipping or defective, please return it during your return and exchange time period. For more information please call 1-888-BEST BUY (1-888-237-8289). David M. - Insignia Support

  Answered by InsigniaCustomerSupport 6 years ago

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• Yikes! Not my experience. No hazy film...only crisp screen.

  Answered by Ghosthours 6 years ago

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• No film on mine.

  Answered by slayer22us 6 years ago

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