“We have plugged our fridge in and turned the temperature as cold as I can go, but the fridge has not began cooling. It’s been over a day. Did we miss a step or does anyone have any suggestions? Thank you :)”
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Did you let it sit upright for at least 2-3 hours before plugging it in? When I got mine, the associate stressed that was an important step. I would try unplugging and lettting it sit, then turn back on and see it that works. If it doesn't, I would take back as defective.
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