“I purchased this 7/2023 at Best Buy. The cable's rubber housing has separated from the connection,which has caused the wiring to flip off or on and will completely fail soon (although the rubber separating is also a fail). How do Use the 3 year warranty”
Answer This Question
1-1 of 1 Answer
We're sorry to hear about the issue with your cable. To use the 3-year warranty for your Insignia™ 4' USB-A to USB-C Charge-and-Sync Cable, start by locating your purchase receipt or any proof of purchase from Best Buy. Next, contact Best Buy's customer service, either by visiting a store, calling their support line, or using their online chat service. Explain the problem with the cable, mentioning that it is still under the 3-year warranty. The support team will guide you through the process, which may include returning the defective cable and receiving a replacement or repair. For more information, you can visit the Best Buy support page.
Sorry, there was a problem. Please try again later.